Provide Tier 2 technical support for complex hardware, software, and network issues while acting as an escalation point for unresolved incidents. Perform root cause analysis and contribute to service improvements through documentation and proactive problem management.
Lead the migration of application and database servers to Oracle Cloud Infrastructure while designing secure landing-zone architectures. Build and maintain CI/CD pipelines and implement Infrastructure as Code to ensure repeatable, version-controlled environment provisioning.
The Senior Analyst will lead the development and implementation of organizational change management strategies while designing engaging communication materials using Adobe Creative Cloud. They will also collaborate with cross-functional teams to integrate change initiatives and monitor the effectiveness of interventions for continuous improvement.
The OCM Manager will lead the development and execution of change management strategies to ensure the successful adoption of new initiatives. They will also collaborate with project teams and leadership to conduct impact assessments and facilitate stakeholder engagement.
The role involves defining and executing the enterprise infrastructure and platform strategy, focusing on modernization, automation, and SRE practices. You will lead multidisciplinary teams to ensure high availability, security, and operational excellence across hybrid cloud and on-premise environments.
Provide second-level technical support for software, hardware, and network issues while maintaining accurate documentation and meeting service level agreements. Resolve a minimum of 12 tickets per day and escalate complex issues to on-site support when necessary.
Lead availability and disaster recovery strategy for Oracle and Microsoft SQL Server environments, including validating high-availability configurations, recovery objectives, backups, and disaster recovery systems. Administer, monitor, tune, and automate database environments while coordinating with leadership, developers, and data users to improve reliability, performance, and data integrity.
The manager will lead a team of infrastructure engineers to deliver and modernize enterprise services including Windows, VMware, and Citrix environments. They are responsible for operational stability, service excellence, and executing infrastructure transformation initiatives while managing stakeholder relationships.
The manager will lead a multidisciplinary team in the delivery, modernization, and operational support of enterprise Linux, Unix, and middleware platforms. They are responsible for ensuring platform stability, security compliance, and service excellence through effective resource management and strategic oversight.
The Director leads the US & Canada Enterprise & Data Center Field Services organization, overseeing operational performance, financial results, and service delivery excellence. This role involves managing a geographically dispersed workforce, driving strategic growth, and maintaining executive-level relationships with key customers.
The role involves monitoring and triaging security alerts from various platforms to identify and investigate potential threats. Additionally, the engineer will participate in threat hunting, manage incident response activities, and support the maintenance of security automation workflows.
Monitor and triage security alerts from various platforms while performing investigations to determine scope and business impact. Collaborate with internal teams and MSSP partners to execute incident response and improve detection quality through automation and threat hunting.
The role involves monitoring security alerts, investigating potential threats, and performing incident response activities to mitigate risks. You will also collaborate with internal teams and MSSP partners to improve detection quality and maintain security automation workflows.
The role involves monitoring and triaging security alerts from various platforms while performing investigations to determine business impact. Additionally, the engineer will participate in threat hunting activities and support the maintenance of security automation workflows.
The role involves providing ongoing systems administration, installation, and troubleshooting support for Power BI across multiple locations. Responsibilities include managing daily incident tickets, ensuring system compliance, and performing proactive network monitoring to maintain system reliability.
The role involves providing comprehensive systems administration support, including installation, maintenance, and troubleshooting of Linux environments across multiple locations. Additionally, the position requires leading systems strategy, implementing automation tools, and advising on complex infrastructure design and business-critical issues.
The role involves providing network operations support, interpreting business needs into technical requirements, and coordinating system implementations. You will also perform troubleshooting, develop test plans, and ensure vendor solutions meet company standards.
The role involves providing network operations support for complex projects and implementing process improvements. You will also be responsible for developing policies, methods, and procedures to ensure consistent network performance and quality standards.
The Lead Network Architect serves as the primary escalation point for complex network issues and oversees daily NOC operations. They are responsible for incident management, maintaining network documentation, and providing technical guidance to junior staff.
The Principal IT Architect supports enterprise infrastructure engagements through pre-sales technical scoping, solution design, and project delivery. They also provide technical leadership for managed services, ensuring best practices are followed across virtualization, storage, and network platforms.
The Client Security Officer supports the delivery of cybersecurity governance, risk, and compliance activities across multiple client accounts. They partner with internal stakeholders to ensure security requirements are implemented, monitored, and aligned with contractual and regulatory obligations.
The Change Manager is responsible for coordinating IT changes through the organization's process to ensure minimal business impact. This includes managing Change Advisory Board meetings, monitoring implementation, and performing post-implementation reviews.
The Knowledge Manager will own and manage the knowledgebase for IT service desk, end users, and AI automation tools. They will drive continual improvement by integrating knowledge management with automation initiatives and collaborating across global support teams.
The role involves leading the strategy, architecture, and governance of enterprise Disaster Recovery capabilities across cloud and infrastructure environments. It also requires coordinating cross-functional teams to ensure system resilience and executing recovery plans during disaster events.
The role involves maintaining security configurations across infrastructure, networks, and cloud environments while supporting information protection systems. You will also collaborate with senior engineers to identify risks, respond to security events, and manage security documentation and metrics.
The role involves managing internal security audit programs and maintaining cloud compliance across the organization. You will coordinate with various internal teams and stakeholders to ensure adherence to security policies and drive continuous improvement.
The Associate General Counsel provides legal advice and counsel to management on corporate, business, and operational issues while ensuring compliance with internal policies and external regulations. They also manage commercial contract negotiations, support intellectual property matters, and assist with employment law and litigation-related tasks.
The analyst will be responsible for designing, developing, configuring, and maintaining enterprise software solutions to ensure performance and business alignment. They will also manage incident resolution, support testing environments, and provide technical mentorship to junior team members.
The role involves developing and maintaining software applications while ensuring quality through functional, integration, and UAT testing. You will also collaborate with business areas to resolve defects and support continuous improvement initiatives.
The role involves developing and maintaining software applications while ensuring quality through functional, integration, and UAT testing. The professional will also collaborate with business areas to resolve defects and support continuous improvement initiatives.
The role involves developing, configuring, and maintaining software applications while ensuring alignment with business needs and technical standards. Responsibilities also include executing deployment processes, performing testing, and providing technical support to team members.
The role involves developing, maintaining, and supporting software applications while ensuring proper integration with systems and databases. Responsibilities also include executing unit tests, monitoring performance, and participating in the deployment and implementation of technological solutions.
The role involves developing, maintaining, and supporting software applications while ensuring their integration with other systems and databases. Responsibilities also include executing unit tests, monitoring performance, and adhering to development and continuous integration standards.
The role involves developing, maintaining, and optimizing software applications while ensuring seamless integration with other systems and databases. Responsibilities also include monitoring performance, executing unit tests, and implementing technological improvements to meet business needs.
Responsible for developing, maintaining, and integrating complex software applications while ensuring alignment with business needs. Leads technical initiatives, performs code reviews, and provides technical support and mentorship to less experienced team members.
The role involves developing, maintaining, and optimizing software applications while ensuring seamless integration with existing systems and databases. Responsibilities also include executing unit tests, monitoring performance, and participating in the implementation of technological improvements.
Responsible for the development, maintenance, and integration of software applications to ensure solutions align with business needs. Tasks include executing deployment processes, performing testing, optimizing performance, and providing technical support to team members.
Responsible for leading the design, development, and integration of complex software applications to ensure scalable and efficient business solutions. Provides technical leadership, defines architectural standards, and mentors developers while driving innovation and continuous improvement.
The role involves leading and managing complex service delivery and projects to ensure business objectives, SLA compliance, and customer satisfaction are met. It also requires overseeing multidisciplinary teams, coordinating technical activities, and maintaining effective communication between stakeholders and technical teams.
Responsible for leading the design, development, and integration of complex software applications while ensuring scalability and efficiency. Provides technical leadership, defines architectural standards, and mentors developers to drive innovation and continuous improvement.
The role involves leading complex service delivery and projects while ensuring compliance with SLAs, quality standards, and business objectives. You will manage multidisciplinary teams and act as the primary point of contact between clients, technical teams, and the organization.
The role involves designing, developing, and maintaining complex reporting solutions and dashboards using Power BI and SSRS. You will also manage the end-to-end lifecycle of reporting operations, including data validation, automation, and stakeholder engagement.
This role provides ongoing systems administration, maintenance, and troubleshooting for VMware environments across multiple locations. It also involves leading systems strategy, designing high-availability solutions, and coordinating disaster recovery efforts.
This role provides lead technical support, maintenance, and strategy for VMware environments across multiple locations. Responsibilities include managing system compliance, disaster recovery planning, and providing infrastructure leadership for hardware and software systems.
The analyst will support large-scale transformation programs by conducting change impact assessments and developing communication and training strategies. They will also facilitate workshops and monitor adoption metrics to ensure the effectiveness of change initiatives.
You will lead regional marketing strategy and execution for the US, focusing on demand generation and event programs to drive qualified pipeline and revenue. You will also partner with Sales and global teams to localize programs, manage budgets, and optimize lead conversion strategies.
The role involves providing expert Windows systems administration, including installation, maintenance, and troubleshooting across multiple locations. It also requires leading systems strategy, designing high-availability infrastructure, and managing disaster recovery validation.
This role provides technical leadership and support for Linux environments, focusing on system administration, high-availability design, and disaster recovery planning. The incumbent will manage system compliance, lead infrastructure strategy, and coordinate with business teams to ensure operational reliability.
The Database Administrator designs, installs, and maintains Oracle and Microsoft SQL Server environments while ensuring data integrity and security. This role also focuses on performance optimization, capacity management, and the automation of administrative tasks to improve operational efficiency.
The role involves defining and governing enterprise-wide disaster recovery strategies, architectures, and frameworks to ensure the resilience of mission-critical systems. It also requires leading cross-functional teams in the development, testing, and execution of recovery plans to meet defined RTO and RPO objectives.
The Field Network Engineer will design, implement, and manage Cisco Meraki network solutions across a wide geographic territory. They are responsible for providing Level 2/3 technical support, performing network monitoring, and executing performance optimization tasks.
The Sr. Engineer Service Management provides high-level support for Major Incident Management and senior-level service coordination within an assigned client base. They are responsible for leading incident bridge meetings, driving process improvements, and facilitating service management meetings such as Change Advisory Boards.
The role involves providing advanced remote technical support for storage, network, and endpoint devices across complex client environments. It also requires driving continuous service improvement through process optimization and automation to enhance service delivery.
The role involves providing technical support, troubleshooting, and enhancing application features while contributing to design and development discussions. Responsibilities also include creating migration plans for legacy systems and implementing secure unit and systems testing.
The Field Engineer provides support for specific clients and products, including tech kiosks and desks. Responsibilities include software, hardware, and networking support, installation and maintenance of devices, and ensuring client satisfaction.
Lead the development of complex, tailored technical solutions and deliver high-level presentations to senior decision-makers. Collaborate with sales and engineering teams to ensure technical feasibility and oversee the preparation of competitive RFP/RFI responses.
The role involves gathering client requirements to develop pricing strategies, effort estimates, and detailed technical proposals for digital workplace solutions. The architect will lead solution reviews, participate in client workshops, and develop Statements of Work (SoW).
Design, implement, and support enterprise IAM, PAM, and IGA solutions to ensure secure and compliant access. Manage identity lifecycles, privileged access controls, and machine identity security while developing automation scripts.
The role focuses on administering Salesforce Data Cloud, managing intent data platforms, and optimizing marketing data flows. It also involves building actionable dashboards and managing the end-to-end project management platform for marketing operations.
Provide ongoing systems administration support including installation, maintenance, and troubleshooting of Linux environments. Responsibilities include managing server images, monitoring network systems, and ensuring system compliance and reliability.
The role involves architecting, implementing, and optimizing enterprise WLAN solutions and broader network infrastructures. The engineer will lead client-facing engagements, perform RF planning, and resolve complex wireless connectivity issues in critical 24x7 environments.
The Senior OCM Analyst designs and executes organizational change initiatives to drive the adoption of new business processes, systems, and technology. This includes leading change strategies, managing stakeholder communications, and developing training programs to ensure sustainable business outcomes.
The role focuses on targeting new logo business for large, complex clients and cross-selling service solutions across various business units. It involves conducting deep market research and building trusted relationships with senior stakeholders to expand the company's footprint.
Administer Windows development, test, and production servers including patching, GPO configuration, and OS hardening. Perform proactive monitoring, resolve Level 2 incident tickets, and create technical documentation for Level 1 analysts.
Provides advanced network monitoring, troubleshooting, and incident remediation within a 24x7 NOC environment. Handles Level 2 escalations and ensures the reliability of network infrastructure across multiple locations.
Lead pricing strategy and commercial modeling for complex global IT services deals to maximize profitability. Collaborate with Sales, Delivery, and Finance teams to design various pricing models and leverage AI for automation and insights.
Lead and scale a team of Client Executives to drive profitable revenue growth and new business acquisition across strategic accounts. Partner with executive leadership to execute regional sales strategies and deliver complex, high-value technology deals.
The role involves designing and architecting new or enhanced products and services, specifically for the UFSS financial services application. Responsibilities include overseeing .NET development, creating architecture artefacts, and providing pre-sales support.
The Data Architect is responsible for designing and implementing complex data warehousing and data mart structures to support business analytics. This includes defining data interfaces, conducting model reviews, and collaborating with stakeholders to ensure data security and engineering excellence.
Leads the design and delivery of infrastructure architectural solutions and advisory services for clients. Manages the technical bid process, solution integrity, and mentors junior architects to ensure successful implementation.
Responsible for the architecture and design of ESM solutions to meet client requirements and drive competitive positioning. Leads the sales cycle through technical expertise, product demonstrations, and the creation of pursuit kits and SOWs.
Lead the strategy, planning, and execution of high-impact global and regional events to build brand awareness and generate qualified pipeline. Manage event budgets, vendors, and logistics while tracking KPIs to measure ROI and optimize future performance.
The role involves exploring and evangelizing emerging technologies, specifically AI, to enhance marketing capabilities and performance. Responsibilities include building agentic workflows, conducting pilot projects, and providing technical guidance to the digital marketing team.
Act as a strategic advisor to senior client stakeholders to shape demand and align Digital Workplace Solutions with business outcomes. Serve as a liaison between GTM, solution development, and presales teams to ensure market-relevant offerings and effective pursuit strategies.
Design and implement comprehensive Microsoft 365 solutions while leading complex tenant-to-tenant migration projects. Provide technical support, documentation, and effective communication to ensure successful project delivery and operational handover.
The primary focus is winning business by developing compelling, value-laden business solutions for clients and establishing deep technical relationships to drive new revenue and improve margins. This involves understanding client goals, identifying unrecognized business value opportunities, and leading cloud solution design, security, and migration efforts.
The Sr. Principal Presales Solution Architect acts as the pre-sales technical lead for End-User Services, integrating solution design, technology, and delivery into proposals. They are responsible for quality assessments, risk identification, and leading client presentations throughout the sales cycle.
