Lead customer activation for the Moby AI platform by helping users identify high-value use cases and workflows. Coach customer operators on interpreting AI recommendations and integrating them into their daily marketing and growth strategies.
You will manage expansion revenue across an EMEA portfolio by identifying upsell and cross-sell opportunities within existing customer accounts. This involves building proactive pipelines, conducting discovery, and coordinating with Customer Success to drive adoption and growth.
You will own the measurement journey for a portfolio of high-revenue brands, designing tests and translating complex data into actionable growth strategies. You will also collaborate cross-functionally to bridge the gap between customer needs and the company's measurement solutions.
You will own the measurement journey for a portfolio of high-revenue brands, designing tests and translating complex data into actionable growth strategies. You will also collaborate cross-functionally to bridge the gap between customer needs and product solutions while serving as a subject matter expert for prospective clients.
Lead the end-to-end onboarding journey for new Mid-Market customers, ensuring successful technical configuration and platform adoption. Drive consultative discovery, manage project timelines, and train teams on AI-led workflows to ensure speed to value.
Lead the Sales Engineering team through coaching and development while personally managing complex technical sales opportunities. Define and document standardized sales engineering processes, including discovery, POC criteria, and handoff procedures.
