The Client Services Officer will resolve account and execution issues while providing technical support for trading platforms. They will also proactively engage with clients to ensure retention and present the company's value proposition to potential partners.
The Relationships Manager will build and maintain strong relationships with retail and professional clients while serving as their primary point of contact. They will also identify growth opportunities through cross-selling and implement retention strategies to ensure high client satisfaction.
You will lead and grow the partnership business across Chinese markets by developing strategic initiatives and managing a team of Business Development Managers. You are responsible for driving client acquisition through IBs and institutional partners while ensuring regional revenue and net deposit targets are met.
The Client Services Officer will provide professional support to clients regarding account management, trading platforms, and technical inquiries. They are responsible for building strong client relationships and educating users on company products and resources.
