Lead the strategic and technical development of core marketing data and technology infrastructure to accelerate customer acquisition and retention. Manage multiple engineering squads and data science teams to optimize marketing spend and scale user acquisition loops.
The RealReal
11 Remote Job Openings at The RealReal
Act as the first point of contact for prospective clients to qualify marketing-generated leads and inbound inquiries. Nurture leads through various communication channels and pass qualified prospects to the appropriate sales channel for closing.
Senior Product Manager, Customer Experience (CX)
The RealReal
·
Full Time
·
21 days ago
The RealReal
Lead the modernization of the digital customer experience by defining a two-year product roadmap and executing high-impact features. Collaborate with Engineering, UX, and AI teams to optimize customer and consignment journeys to increase retention and reduce friction.
Lead the digital merchandising and strategy to drive revenue, conversion, and engagement across all digital platforms. Responsible for optimizing the end-to-end product discovery experience, including search, browse, and personalization strategies.
Lead the architecture and development of software solutions for the Sales & Retail platform to enhance customer experiences and associate tooling. Collaborate with cross-functional teams to align technical direction with business objectives and mentor junior engineers.
Drive data-informed decisions across Inbound Operations by designing experiments and translating complex datasets into strategic recommendations. Collaborate with cross-functional teams to optimize operational performance, track executive KPIs, and support long-term strategic planning.
Drive repeat consignment business by re-engaging existing luxury clients and acquiring new consigned items. Manage the end-to-end client experience, including pricing expectations and contract reviews.
The Senior Commercial Planning Manager will lead the development and execution of omni-channel campaigns and cross-functional commercial initiatives to drive GMV growth. This role acts as a bridge between merchandising, marketing, and creative teams to ensure cohesive, data-driven storytelling and campaign performance.
The Staff Software Engineer will own the technical direction and architecture of the iOS platform, leading the development of advanced features using modern Swift technologies like SwiftUI and Swift Concurrency. They will also drive platform modernization initiatives, define engineering standards, and lead efforts to improve development velocity through CI/CD and tooling.
Business Development Representative - Tuesday through Saturday or Sunday through Thursday
The RealReal
·
Full Time
·
3 months ago
The RealReal
The Business Development Representative acts as the first point of contact for prospective clients, qualifying marketing-generated leads through daily outreach and fielding inbound inquiries. They are responsible for passing qualified leads to the appropriate sales channel to close new consignment business while nurturing leads through consistent follow-up.
The Director, Operations Analytics will deliver quantitative data insights to support operations across inventory, logistics, retail, and customer service, collaborating with senior leaders and partnering with tech and finance teams. This role involves designing and guiding enterprise-scale strategic analyses to optimize operational efficiency, clarify business performance, and identify growth opportunities.