Own the co-marketing strategy and execution for strategic alliances to drive pipeline and brand leverage. Develop joint go-to-market plans, manage partner-influenced metrics, and build the operational infrastructure for partner marketing.
Lead and track strategic operational programs to optimize Sales, Sales Development, and Channel Partnership processes. Leverage sales analytics and automation to drive data-informed decision-making and improve revenue outcomes and customer health.
Execute field events and partner activations to drive referrals and brand presence across key regions. Coordinate with channel teams and sales to manage lead handoffs and track activation performance.
Lead the strategic vision, roadmap, and growth of the API as a standalone product and drive AI-powered initiatives for auto repair shops. Collaborate cross-functionally to deliver high-performing products that meet user needs and drive business outcomes.
The role focuses on building the operational systems, training curricula, and tracking infrastructure to optimize partner relationships and lead generation. Key duties include managing the QBR program, owning pipeline accuracy in Salesforce, and utilizing AI to scale enablement content.
Lead the Tier 3 technical support and integrations team, serving as the final escalation point for complex product and API issues. Bridge the gap between Support, Engineering, and Product to resolve systemic defects and maintain high SLAs for Enterprise customers.
Manage and nurture established automotive industry partnerships to increase adoption of the Tekmetric platform and generate new revenue. Collaborate with internal stakeholders to execute sales strategies and shape the overall platform partnership model.
Design and implement scalable frontend solutions to enhance user experiences while participating in architectural discussions. Collaborate with agile teams to develop, test, and maintain high-quality code standards for a high-scale web environment.
Lead the strategic development and growth of a SaaS product for auto repair shops, managing the roadmap from concept to launch. Collaborate with cross-functional teams to integrate generative AI solutions and optimize the user experience based on research.
Lead and mentor a team of engineers to design, develop, and implement product initiatives while ensuring high quality and timely execution. Collaborate with product, design, and QA departments to align engineering activities with company objectives and improve internal processes.
Own the operational backbone of the People function, including total rewards, HR systems, compliance, and people analytics. Partner with Finance and the VP of People & Culture to scale people programs and operational rhythms for a high-growth SaaS company.
Drive growth by managing the full sales cycle from presentation to closure while exceeding sales targets. Collaborate with product, marketing, and customer success teams to refine strategy and ensure seamless customer onboarding.
Lead the end-to-end design process for a SaaS platform, from problem framing and discovery to launch and iteration. Collaborate with product and engineering teams to manage design systems and ensure high visual quality and customer-centric experiences.
