Lead and mentor a high-performing ICT support team to ensure efficient service delivery and adherence to SLAs. Oversee daily service desk operations, manage ticket flow, and act as the primary escalation point for complex technical issues.
TalentNeuron
3 Remote Job Openings at TalentNeuron
The Director of Product Engineering will lead multiple product squads to deliver high-quality, scalable SaaS and data-intensive solutions. They will act as a key partner to product and design teams while ensuring engineering excellence and operational efficiency across the organization.
The Account Manager will manage a portfolio of client accounts, ensuring customer satisfaction and driving revenue growth through renewals and upselling. They will build relationships with key stakeholders, conduct business reviews, and collaborate with internal teams to meet client needs.