Syndigo

The Lead Customer Success Manager will oversee customer onboarding, training, and ongoing support to ensure successful product adoption and long-term retention. They will act as a trusted advisor to stakeholders, manage renewals, and lead cross-functional teams to deliver strategic business outcomes.

The Senior Graphic Designer will concept and execute high-impact visual designs across digital, web, and marketing materials while maintaining brand standards. They will also collaborate with cross-functional teams and external vendors to ensure cohesive creative delivery across all customer touchpoints.

Manage the customer journey from contract closing through solution presentation and onboarding. Focus on customer engagement, usability, and retention by anticipating needs and providing personalized training.

Accountable for customer retention, expansion, and advocacy across the Brands portfolio to drive GRR and NRR. Leads and develops Customer Success Managers while managing executive-level relationships and cross-functional partnerships.