Manage the customer journey from contract closing through solution presentation and onboarding. Focus on customer engagement, usability, and retention by anticipating needs and providing personalized training.
Syndigo
3 Remote Job Openings at Syndigo
Manage a high-volume portfolio of long-tail customers using data-driven prioritization and digital channels to ensure success and renewal. Maintain high-quality customer data and operational accuracy across Salesforce and other internal systems.
Accountable for customer retention, expansion, and advocacy across the Brands portfolio to drive GRR and NRR. Leads and develops Customer Success Managers while managing executive-level relationships and cross-functional partnerships.
