Provide direct member support and clinical oversight in collaboration with an AI care agent to deliver evidence-based mental wellness. Responsibilities include conducting intake calls, monitoring progress via measurement-based care, and managing clinical safety and risk escalations.
Sword Health
41 Remote Job Openings at Sword Health
Own end-to-end responsibility for key metrics by driving product strategy, roadmap, and execution. Lead a cross-functional squad to build and iterate on AI-driven healthcare solutions for members.
Manage the end-to-end commercial lifecycle, including RFP responses, deal structuring, and contract execution. Act as the central coordinator between Sales, Legal, and Finance to accelerate deal velocity and ensure compliance.
The Sr. Manager, Partnerships is responsible for expanding revenue and market presence through strategic reseller partnerships and high-priority channel portfolios. This includes developing joint go-to-market strategies, enabling partners to position Sword's AI care solutions, and driving partner-sourced pipeline.
Lead the growth of Sword Mind by hunting for new employer opportunities across consultants, brokers, and health plans. Collaborate with existing sales teams to build a repeatable sales playbook and generate a significant revenue pipeline.
Own the end-to-end design of web product experiences, balancing user needs with business goals and technical constraints. Collaborate with PMs and engineers to implement AI-led product experiences and contribute to the broader Design System.
Provide one-to-one member support via chat, phone, and video for musculoskeletal disorders and surgical prehabilitation. Assist in the clinical validation of new therapeutic programs through data collection and testing.
Provide personalized nutrition guidance and lifestyle coaching to members with cardiometabolic conditions via an AI-powered chat platform. Monitor health data from connected devices and intervene to adjust care plans and support sustainable habit formation.
Develop and execute a customer insights strategy using AI-driven tools to generate high-impact ROI narratives for clients. Collaborate cross-functionally to translate clinical and economic data into strategic recommendations that support commercial growth and customer success.
Director of Consultant Relations - Mid-Atlantic Territory
Sword Health
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Full Time
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2 months ago
Sword Health
The Director of Consultant Relations is responsible for expanding influence within the benefits consulting and brokerage community to drive net-new opportunities. This includes building senior-level relationships, enabling consultants to position Sword's value, and maintaining disciplined pipeline tracking in the CRM.
Lead the end-to-end CMMC certification process and drive FedRAMP readiness for federal programs. Collaborate cross-functionally to translate regulatory requirements into actionable remediation tasks and serve as the primary contact for external auditors.
Lead the Security Operations Center by defining the strategy for SIEM architecture, detection engineering, and incident response. Drive the transformation of security operations using AI and automation to scale threat detection and response across a global footprint.
Lead and execute design initiatives to optimize user acquisition and conversion across various digital channels. Manage and mentor a team of designers while aligning design strategy with business goals across matrixed product and engineering teams.
Womenβs Health Specialist - Nurse Practitioner credential
Sword Health
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Full Time
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2 months ago
Sword Health
Provide personalized guidance on physical and emotional aspects of perimenopause through post-menopause and coordinate care via partner clinician networks. Contribute to program protocols, AI development, and quality reviews to scale high-quality care delivery.
Womenβs Health Specialist - Certified Nurse Midwife credential
Sword Health
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Full Time
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2 months ago
Sword Health
Provide personalized guidance on physical and emotional aspects of pregnancy, birth, and postpartum recovery within an AI-powered platform. Contribute to program protocols, AI development, and quality reviews to scale high-quality women's health care.
Lead the sales of AI health hotline solutions into public health systems and national health services across Europe. Manage the full sales cycle for deals exceeding $5m ARR and build a $25M+ pipeline from scratch.
The General Manager is responsible for overseeing the strategic direction, operational management, and financial performance of a business unit or product initiative. They lead cross-functional teams to drive business growth, optimize member outcomes, and ensure the successful execution of AI-driven healthcare solutions.
You will design and evolve a streaming lakehouse architecture while building distributed pipelines to ensure low-latency data movement. Additionally, you will contribute to self-service and agentic layers to support AI-driven products and cross-functional data needs.
Collaborate with cross-functional teams to define and maintain high-quality standards for AI-driven healthcare experiences. Design, execute, and track test plans while contributing to a shift-left quality mindset to prevent issues early in the development cycle.
The Enablement Coordinator will lead the strategic development and execution of comprehensive Customer Success enablement programs to enhance team effectiveness. They will oversee new hire onboarding, manage training tracks, and collaborate with leadership to drive performance through data-driven initiatives.
You will lead the end-to-end lifecycle for a portfolio of health plan customers, acting as a general manager to drive retention, satisfaction, and revenue growth. Additionally, you will serve as a consultative partner by translating complex data into actionable insights and collaborating with internal teams to ensure operational excellence.
The Senior Partner Operations Manager will define and execute operational strategies to drive partner enrollment, engagement, and renewals. They will serve as the primary point of contact for partners and collaborate cross-functionally to support successful integrations and business growth.
Lead the optimization and delivery of people processes and policies across the entire employee lifecycle while integrating AI-enabled efficiencies. Ensure consistent, compliant people practices across all regions and maintain clear documentation for employees and managers.
Clinical Video Annotator (Physical Therapist) - Contractor
Sword Health
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Full Time
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3 months ago
Sword Health
You will watch recorded exercise sessions to provide structured clinical assessments that serve as ground truth for AI model training. This involves scoring movement quality, providing rep-level feedback, and maintaining consistency across high-volume data annotation tasks.
The QA Analyst will own the complete quality lifecycle for AI Agents, ensuring consistent performance before and after deployment by monitoring, tracing issues to root causes, and modifying underlying prompt logic. This role involves establishing AI-specific quality standards, creating new testing methods for intelligent systems, and managing compliance with regulations like MDR and the AI Act.
The Head of Commercial Strategy will define the category narrative for AI-powered cardiometabolic care, build competitive intelligence, and develop differentiated positioning for various buyer personas. This role is also responsible for generating qualified pipeline through strategic partnerships and thought leadership, and creating world-class sales enablement materials.
The Head of Commercial Strategy will define the category narrative for AI-powered mental health care, build competitive intelligence, and develop differentiated positioning for various buyer personas. This role supports the commercial team through relationship-driven business development, creates best-in-class sales enablement materials, and shapes deal strategy.
The Senior DevOps Engineer will design, implement, and maintain scalable, resilient infrastructure for high-demand applications, while automating deployment processes and CI/CD pipelines to enhance efficiency. Responsibilities also include monitoring system performance, collaborating with development teams, driving security best practices, and leading incident response.
The Head of Product will own and drive the product vision, strategy, and roadmap for the B2C clinical platform, leading and mentoring a high-performing product team. This role involves close collaboration with clinical experts and cross-functional teams to bring innovative health solutions to market while ensuring regulatory compliance.
Senior Supply Chain Productivity and Efficiency Specialist
Sword Health
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Full Time
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5 months ago
Sword Health
The specialist will design and implement AI-enabled workflows to automate high-volume supply chain tasks, deploy intelligent document processing, and develop predictive models to mitigate disruptions. Key duties include leading AI solution integration with ERP systems and unifying data across planning and operational tools to reduce manual reconciliation.
The role involves designing and improving security detection and alerting controls, as well as building, testing, and automating incident response playbooks for efficiency. Responsibilities also include leading in-depth investigations, proactive threat hunting, and owning incident handling from detection through resolution.
RVP, Large Enterprise Sales - Central Territory
Sword Health
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Full Time
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5 months ago
Sword Health
The Regional Vice President of Large Enterprise is responsible for driving new employer partnerships with Large Enterprise organizations across the Central territory. This includes managing the full sales cycle, building relationships with HR and benefits leaders, and articulating Sword's value proposition.
The Director of Consultant Relations is responsible for expanding Sword Healthβs influence within the benefits consulting community and converting that influence into measurable business outcomes. This includes building relationships, enabling consultants, and collaborating with Sales and Customer Success to drive opportunities.
The Regional Vice President, Enterprise Sales is responsible for driving new employer partnerships with enterprise organizations across the Northeast. This includes managing the full sales cycle, building relationships with HR and benefits leaders, and articulating the value of Sword's AI-powered care platform.
Lead the end-to-end customer lifecycle for enterprise clients, ensuring retention, adoption, and expansion. Manage and mentor a team of Customer Success Managers while collaborating with various departments to enhance customer outcomes.
The Accounts Payable Lead will manage the end-to-end accounts payable and procure-to-pay process, ensuring quality execution and compliance with tax regulations. This role also involves leading a team and collaborating with various departments to support a timely monthly close.
The AP Specialist will process vendor invoices and employee expenses accurately and on time, ensuring proper coding and allocations. They will also support month-end close activities and assist with AP accrual preparation.
This role involves leading the end-to-end public-sector tender process, from opportunity identification and qualification through strategy development, writing, submission, and post-bid learning across Sword's key healthcare domains. The Senior Bid Writer will translate complex clinical, technical, and AI propositions into persuasive, compliant responses that articulate value around outcomes and NHS transformation priorities.
This role involves leading complex deals across various NHS bodies, owning the full lifecycle of regional tenders, and driving both executive-level and operational adoption of Sword's portfolio. The executive must meet and exceed quarterly and annual sales targets for new NHS contracts by building and managing a robust pipeline.
The Healthcare AI Sales Executive will prospect, educate, and close complex enterprise sales opportunities with various healthcare organizations. They will manage a robust sales pipeline and collaborate with internal teams to ensure long-term account success.
Lead the strategy and execution of Swordβs global consultant relations and alliance initiatives. Build and develop a high-performing Consultant Relations team focused on strategic influence and pipeline acceleration.