Conduct audits of insurance updates and escrow disbursements to assess accuracy, timeliness, compliance with company procedures, and adherence to service-level agreements. Maintain audit reports, identify process inefficiencies or control weaknesses, and recommend improvements in coordination with relevant teams.
The Customer Success Manager serves as the primary point of contact for school and district stakeholders, managing onboarding and driving product adoption. They are responsible for monitoring customer health, identifying growth opportunities, and collaborating with internal teams to ensure long-term success and retention.
The Mortgage Servicing Specialist II monitors third-party service providers to ensure compliance with investor and regulatory requirements. They also research and resolve borrower inquiries related to loan servicing, collections, loss mitigation, and escrow analysis.
The Treasury Analyst Lead is responsible for managing corporate bank and general ledger reconciliations, automating financial processes, and providing status updates to leadership. They will also oversee unclaimed property and escheatment processes while supporting cash management and investment reporting.
The representative will facilitate inbound and outbound calls to promote and service financial products while maintaining accurate records in company databases. They will assist borrowers with consumer lending products, process loan applications, and ensure service expectations are met.
The Payroll Specialist serves as the primary contact for clients, managing all aspects of multi-state payroll processing and reconciliation. They are responsible for ensuring accurate data entry, resolving payroll discrepancies, and maintaining compliance with payroll-related documentation.
The Director of Product Management defines and executes the strategic vision and roadmap for product portfolios while leading a team of product professionals. They are responsible for driving revenue growth, market competitiveness, and successful product commercialization through cross-functional collaboration.
Research and update insurance data in the system of record to ensure accurate loan files and timely premium payments. Resolve escrow disbursement discrepancies by communicating with insurance agencies and carriers.
Develop and maintain customer-facing applications and internal integrations within self-organized teams. Responsibilities include fixing defects, automating processes, and partnering with the Systems Assurance Group for monitoring.
