SWBC

The Payroll Specialist I serves as the primary contact for clients to ensure timely and accurate processing of multi-state payroll across various schedules. Responsibilities include managing payroll accounts, processing deductions and garnishments, and maintaining essential employee records and compliance documents.

Research and update insurance data in the system of record to ensure accuracy and protect client interests. Resolve escrow disbursement discrepancies by communicating with insurance agencies and processing timely payments.

The role involves entering, verifying, and updating insurance data into computer systems to ensure accuracy and protecting client interests through timely payments. Responsibilities include researching escrow discrepancies, making outbound calls to insurance agencies, and processing insurance premiums.

Develop and maintain customer-facing applications and internal integrations within self-organized teams. Responsibilities include fixing defects, automating processes, and partnering with the Systems Assurance Group for monitoring.

Maintain and expand relationships with large-sized clients to drive account growth and financial profitability. Collaborate with internal teams to deliver risk management solutions and ensure high levels of client satisfaction.

The Sales Executive is responsible for generating new business through cold calling and networking while managing client relationships to ensure profitability and retention. They also negotiate pricing and terms, represent the company at industry conferences, and assist in developing new product concepts.

The Project Manager will support end-to-end coordination of assigned projects, including timeline management, task tracking, and documenting updates, while partnering with cross-functional teams to gather requirements and maintain documentation. Essential duties also involve preparing project materials, assisting with process improvement initiatives, monitoring risks, and building positive working relationships across teams.