The Claims Management Specialist manages workers' compensation claims from initial injury reporting through resolution and closure. They serve as the primary liaison between clients, injured employees, insurance carriers, and medical providers to facilitate efficient claim outcomes.
The Account Manager is responsible for maintaining and expanding relationships with mid-sized clients to drive growth and profitability. They will act as a trusted advisor, identifying client needs and delivering effective risk management solutions.
The Senior Technical Product Manager will lead the development of complex payment technologies and drive strategic product initiatives. They will collaborate with engineering and leadership to manage the product roadmap, define technical requirements, and oversee the full product lifecycle.
The role involves designing, developing, and supporting enterprise mortgage technology solutions with a focus on ICE Encompass LOS and SQL-based data systems. You will also build API-driven integrations, automate workflows, and maintain secure business applications while troubleshooting production issues.
Research and update insurance data in the system of record to ensure accurate loan files and timely premium payments. Resolve escrow disbursement discrepancies by communicating with insurance agencies and carriers.
Develop and maintain customer-facing applications and internal integrations within self-organized teams. Responsibilities include fixing defects, automating processes, and partnering with the Systems Assurance Group for monitoring.
The Project Manager will support end-to-end coordination of assigned projects, including timeline management, task tracking, and documenting updates, while partnering with cross-functional teams to gather requirements and maintain documentation. Essential duties also involve preparing project materials, assisting with process improvement initiatives, monitoring risks, and building positive working relationships across teams.
