The Solutions Consultant will own the end-to-end customer relationship for Enterprise swag programs, from initial ideation and product sourcing to final delivery. They will collaborate with the GTM team to design complex, high-impact merchandise programs while leveraging AI tools to optimize efficiency and customer experience.
The Enterprise Customer Success Manager will manage a book of business to drive retention, growth, and measurable outcomes for enterprise clients. They will build strategic relationships, lead executive business reviews, and leverage AI tools to ensure customers derive maximum value from the Snappy platform.
Lead commercial contracting and provide business-oriented legal advice to cross-functional teams including Sales, Product, and Finance. Develop legal operations, maintain negotiation playbooks, and manage data protection and regulatory issues for a growing SaaS business.
