The Web Integrations Support Engineer will manage customer tickets, run troubleshooting sessions, and maintain integrations for the Smartling GDN solution. They will also collaborate with engineering teams to implement product fixes and develop tools to improve diagnostic efficiency.
The Solution Architect will lead technical integrations and implementations while serving as a hands-on advisor to customers. They will gather requirements, design scalable solutions, and facilitate workshops to resolve complex technical issues.
You will own the end-to-end localisation lifecycle for enterprise clients, serving as their primary operational point of contact and trusted advisor. Additionally, you will design and optimize localisation processes while leveraging AI tooling to enhance scalability and team efficiency.
This is a general application for candidates interested in joining the Smartling team. Applicants are invited to submit their resumes for future consideration if no specific role matches their profile.
The Localization Operations Specialist will manage the end-to-end localization lifecycle for enterprise clients while serving as their primary operational point of contact. They will also drive operational excellence by optimizing workflows, implementing AI-enabled solutions, and fostering strong stakeholder relationships.
Source and engage high-potential prospects through various outreach channels to qualify buying interest. Act as a bridge between marketing and sales by managing the hand-off of qualified leads to Account Executives.
Ensure positive customer health and retention by driving the adoption and leverage of the Smartling platform throughout the customer lifecycle. Partner with internal teams to align the solution with customer business strategies and lead business review meetings to demonstrate value.
Manage the complex sales process from lead generation to contract negotiation and close with multiple C-Level stakeholders. Build and maintain a strong sales pipeline to ensure over-achievement through various sales strategies.
