The Billing Resolution Specialist ensures EMS claims are coded and billed accurately and timely to maximize collections. The role focuses on resolving issues preventing claim release and performing quality assurance reviews.
Sarnova
43 Remote Job Openings at Sarnova
The QA Specialist performs detailed quality reviews of Medicare and Medicaid claims to ensure accuracy and compliance before submission. This includes validating patient care reports, coding selections, and ensuring all regulatory requirements are met.
The Account Manager is responsible for increasing sales of acute care portfolios within an assigned territory by managing existing customers and developing new ones. This includes conducting sales presentations, providing clinical in-service training, and meeting revenue and gross profit goals.
The Regional Sales Manager is responsible for identifying and developing new business opportunities within the EMS and pre-hospital healthcare sector. This includes managing the full sales lifecycle from prospecting and RFP tracking to closing complex contracts and coordinating implementation.
Serve as the primary point of contact for patients to resolve medical claim inquiries and guide them through the insurance process. Ensure high patient satisfaction by de-escalating tense situations and maintaining accurate case records in compliance with HIPAA.
The representative handles inbound calls to process orders, provide status updates, and resolve billing or pricing inquiries. They act as a brand ambassador and liaison between customers and internal departments to ensure order accuracy and customer satisfaction.
The representative handles inbound calls to process orders, resolve billing issues, and provide product information for a specific line of business. They act as a brand ambassador to ensure order accuracy and high customer satisfaction through first-call resolution.
The representative handles inbound calls to process orders, resolve billing issues, and provide product information for a specific line of business. They act as a brand ambassador to ensure order accuracy and high customer satisfaction through first-call resolution.
Manage and oversee key client accounts to ensure strategic alignment, satisfaction, and business growth. Act as a brand ambassador by conducting business reviews, resolving complex issues, and promoting new products and services.
Senior Customer Care Representative - Cardio Partners - Remote
Sarnova
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Full Time
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14 days ago
Sarnova
The Senior Customer Care Representative handles inbound calls to process orders, resolve billing issues, and provide product information. They act as a brand ambassador and liaison between customers and internal departments to ensure order accuracy and customer satisfaction.
The Billing Resolution Specialist ensures EMS claims are coded and billed accurately to maximize collections and maintain compliance. They focus on resolving issues that prevent claims from being released to payors and performing quality assurance reviews.
The representative is responsible for resolving pending, denied, or incorrectly paid insurance claims for EMS transport services. Key duties include managing coordination of benefits, handling lockbox correspondence, and documenting all actions in compliance with HIPAA standards.
The specialist manages insurance and patient billing to ensure prompt and accurate payments for clients. This includes researching claims, contacting payers, and maintaining aging accounts to minimize unpaid claims.
Account Manager - Tri-anim Health Services - Los Angeles, CA
Sarnova
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Full Time
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17 days ago
Sarnova
The Account Manager is responsible for increasing sales of the acute care portfolio within an assigned territory by managing existing customers and developing new ones. This includes conducting sales presentations, providing clinical in-service training, and meeting revenue growth goals.
Lead and coach a remote team of Call Center Specialists to ensure high-quality patient service and operational productivity. Manage real-time queue activity, handle complex billing escalations, and monitor performance metrics to drive continuous improvement.
The Billing Specialist reviews patient medical records and PCRs to ensure accurate ICD-10 coding, medical necessity, and billing narratives. They are responsible for processing insurance claims in compliance with federal and state laws to maximize collections.
Serve as the primary contact for patients to resolve medical claim inquiries and guide them through insurance processes. Ensure patient satisfaction through empathetic communication, accurate documentation, and adherence to HIPAA regulations.
Lead the design and implementation of scalable, secure web applications and IoT integrations using Ruby on Rails and modern web technologies. Guide development teams on architectural principles and ensure technical solutions align with business objectives.
Lead the design and implementation of scalable, secure web applications and IoT integrations using Ruby on Rails and modern web technologies. Guide development teams on architectural principles while aligning technical solutions with business goals and security standards.
Responsible for nurturing long-term relationships with the Select Client Segment to ensure client retention and revenue stability. This involves managing client inquiries via Jira Service Desk and collaborating with internal teams to resolve issues.
Manage the No Surprises Act reimbursement process for out-of-network air ambulance claims, including identifying underpayments and managing IDR cases. Coordinate with insurance carriers and internal teams to maximize collections and ensure regulatory compliance.
Senior Full Stack IoT Software Developer - Cardio Partners - Remote
Sarnova
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Full Time
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25 days ago
Sarnova
Design and maintain firmware, backend systems, and tooling for cellular IoT devices using C, Python, and Ruby on Rails. Collaborate with hardware and manufacturing teams to integrate AI models and ensure efficient low-power device operations.
Perform detailed review and coding of EMS transport claims to ensure accuracy, compliance, and appropriate reimbursement. Validate medical necessity, assign service levels, and manage high daily claim volumes to meet productivity targets.
The A/R Management Lead supports revenue cycle functions by managing outstanding insurance accounts, denials, and appeals to ensure prompt payment. They also serve as a subject matter expert to identify process improvements and resolve complex account escalations for the team.
The specialist is responsible for reviewing trip records to ensure accurate payment posting, contractual adjustments, and payer details. This includes correcting posting errors, investigating missing payments, and conducting quality assurance checks.
Build and grow relationships with EMS, fire, and police departments within the assigned territory. Provide product insights and demonstrations while representing the company at industry trade shows and conferences.
The specialist is responsible for reviewing trip records to ensure accurate payment posting, contractual adjustments, and patient responsibility. They investigate account discrepancies, correct posting errors, and conduct quality assurance checks on payment processes.
Copilot Studio and Automation Developer- Sarnova - Remote
Sarnova
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Full Time
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2 months ago
Sarnova
Design, build, and deploy scalable AI-driven automation solutions and virtual assistants to improve organizational efficiency. Collaborate with IT and business stakeholders to integrate AI/ML models into reliable workflows and microservices.
The A/R Management Lead supports revenue cycle functions by managing outstanding insurance accounts, denials, and appeals to ensure prompt payment. They also serve as a subject matter expert to identify process improvements and resolve complex account escalations.
Handle a high volume of incoming patient calls to resolve billing inquiries with professionalism and empathy. Maintain accurate account documentation and perform necessary follow-up actions via email or phone to ensure full resolution.
Software Engineer (C# .NET Framework/SQL Server) - Digitech - Remote
Sarnova
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Full Time
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2 months ago
Sarnova
Maintain, enhance, and modernize enterprise applications using C#, .NET Framework, and SQL Server. The role involves troubleshooting production issues, optimizing databases, and collaborating with cross-functional teams to reduce technical debt.
The Account Manager is responsible for driving sales growth within the acute care portfolio by managing existing accounts and developing new customers. This includes conducting sales presentations, providing clinical in-service training, and coordinating with manufacturers to meet revenue goals.
Software Engineer (C# .NET Framework/SQL Server) - Digitech - Remote
Sarnova
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Full Time
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2 months ago
Sarnova
Maintain, enhance, and modernize enterprise applications using C#, .NET Framework, and SQL Server. The role involves troubleshooting production issues, optimizing databases, and collaborating with cross-functional teams to reduce technical debt.
Manager, AI Marketing Orchestration, GTM Engineer - Cardio Partners - Remote
Sarnova
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Full Time
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3 months ago
Sarnova
Design and deploy AI-powered marketing workflows to automate campaign execution and improve efficiency across email, paid media, and sales channels. Leverage data from CRM and ecommerce platforms to build actionable segments and optimize lifecycle marketing strategies.
Design, develop, and maintain scalable automation solutions and AI-powered virtual assistants to drive organizational efficiency. Collaborate with cross-functional teams to integrate AI/ML models into workflows and ensure reliable, secure system performance.
Customer Billing Analyst - Tri-Anim Health Services - Dublin, OH
Sarnova
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Full Time
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3 months ago
Sarnova
The Customer Billing Analyst assesses customer creditworthiness and manages credit risk to ensure timely payment of outstanding receivables. They collaborate with internal teams to resolve billing discrepancies and maintain accurate account records.
The Data Analyst will manage and analyze data across IT systems while supporting SQL-based reporting and web platform configuration. They will also collaborate with teams on customer implementation projects to ensure data integrity and operational efficiency.
Medicare Account Resolution Specialist - Digitech - Remote
Sarnova
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Full Time
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3 months ago
Sarnova
The specialist will research and resolve outstanding insurance claims by investigating denials, correcting errors, and communicating with carriers. They are also responsible for drafting appeals, processing correspondence, and maintaining accurate documentation in billing systems.
Insurance Account Resolution Specialist - Digitech - Remote
Sarnova
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Full Time
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3 months ago
Sarnova
The specialist is responsible for researching and resolving outstanding insurance claims, including pending, denied, or incorrectly paid claims. They must communicate with insurance carriers to secure payments and maintain accurate documentation within the billing system.
Medicaid Account Resolution Specialist - Digitech - Remote
Sarnova
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Full Time
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3 months ago
Sarnova
The specialist will research and resolve outstanding insurance claims by investigating denials, correcting errors, and submitting appeals. They are also responsible for communicating with insurance carriers to secure payments and maintaining accurate documentation in billing systems.
Account Resolution Specialist - Insurance HMOs - Digitech - Remote
Sarnova
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Full Time
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3 months ago
Sarnova
The specialist will research and resolve outstanding insurance claims by investigating denials, correcting errors, and communicating with carriers. They are also responsible for drafting appeals, maintaining accurate billing records, and meeting daily productivity targets.
Account Manager - Tri-anim Health Services - South TX Territory
Sarnova
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Full Time
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3 months ago
Sarnova
The Account Manager is responsible for managing and growing the acute care portfolio within the assigned South Texas territory by identifying new customers and maintaining existing relationships. They must conduct sales presentations, provide clinical in-service training, and ensure revenue and gross profit goals are met.
The Call Center Specialist handles high-volume incoming patient calls to provide accurate billing assistance and resolve inquiries. They are responsible for maintaining detailed documentation, adhering to HIPAA regulations, and ensuring professional communication in a remote environment.
