Sagility

Clinical Operations Supervisor

Sagility · Full Time · 4 hours ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The Clinical Operations Supervisor provides frontline leadership for a team of Registered Nurses, ensuring workflow adherence, quality standards, and operational efficiency. This role manages daily performance, supports clinical documentation accuracy, and facilitates training and coaching to ensure high-quality patient care.

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USRN Quality Analyst

Sagility · Full Time · 12 hours ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The USRN Quality Analyst conducts quality audits of clinical interactions and documentation to ensure adherence to regulatory and specialty pharmacy standards. They also partner with operations and clinical leadership to drive continuous improvement and deliver performance insights.

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Hybrid- Paid Healthcare Sales Trainee (Medicare)

Sagility · Full Time · 18 hours ago

Sagility

🌎 United States 💼 Sales

insurance medical communication feedback training cold-calling inbound-sales

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Healthcare Customer Service Specialist - Work from Home

Sagility · Full Time · 3 days ago

Sagility

🌎 United States 💵 $14 per hour ⭐ 0-2 yrs exp 💼 Support

The specialist will handle inbound and outbound calls to assist members with benefits, eligibility, and service coordination. They are also responsible for scheduling appointments, processing referrals, and maintaining accurate documentation in electronic systems.

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Senior Care Specialist

Sagility · Full Time · 4 days ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Provide telephonic clinical education and assessments to patients and caregivers following established protocols. Coordinate with physicians regarding symptom changes, medication adherence, and other health-related matters identified during assessments.

operations documentation

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Care Specialist-Clinical Operations

Sagility · Full Time · 5 days ago

Sagility

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

The Care Specialist handles inbound and outbound calls to process requests, conduct enrollment projects, and perform customer satisfaction surveys. They are responsible for routing messages to clinical staff, maintaining accurate patient charts, and ensuring all actions comply with HIPAA standards.

insurance customer-service communication

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Appeals and Grievance Specialist - Work from Home

Sagility · Full Time · 6 days ago

Sagility

🌎 United States 💵 $18 per hour ⭐ 0-2 yrs exp 💼 Others

The specialist manages and resolves complaints, grievances, and appeals from members and providers while serving as the primary contact throughout the investigation. They are responsible for conducting accurate case investigations, ensuring regulatory compliance, and maintaining thorough documentation.

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Clinical Operations Supervisor

Sagility · Full Time · 6 days ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The Clinical Operations Supervisor provides frontline leadership for a team of Registered Nurses, ensuring workflow adherence, quality standards, and operational efficiency. They are responsible for coaching staff, monitoring performance metrics, and supporting clinical documentation accuracy within the specialty pharmacy program.

communication reporting feedback microsoft-office operations training staffing leadership documentation coaching compliance

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Clinical Operations Associate Manager (Seasonal/Temporary)

Sagility · Full Time, Contract · 6 days ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The Clinical Operations Associate Manager leads day-to-day operations to ensure productivity, quality, and clinical performance targets are met. They are responsible for coaching and developing Team Leaders to build a high-performing leadership pipeline while managing workforce growth and operational readiness.

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Temporary Recruiter

Sagility · Full Time, Contract · 10 days ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Recruitment

The Temporary Recruiter is responsible for managing high-volume telesales hiring by sourcing, screening, and advancing qualified candidates through the recruitment process. They will partner with hiring teams to maintain candidate pipelines, schedule interviews, and ensure all recruiting activities meet established service level agreements.

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Temporary Recruiter

Sagility · Full Time, Contract · 10 days ago

Sagility

🌎 United States ⭐ 0-2 yrs exp 💼 Recruitment

The recruiter will manage high-volume telesales hiring by sourcing, screening, and advancing candidates through the recruitment process. They will also partner with hiring teams to maintain candidate pipelines and ensure all recruiting activities meet established service level agreements.

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Licensed Telesales Supervisor

Sagility · Full Time · 12 days ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The supervisor will lead and motivate a remote team of telesales agents to meet performance targets and quality standards. They are responsible for providing real-time coaching, managing team schedules, and ensuring compliance with healthcare regulations.

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Operations Supervisor

Sagility · Full Time · 13 days ago

Sagility

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The Operations Supervisor is responsible for coaching and developing customer service representatives to meet performance metrics and client expectations. They manage daily operations, handle escalated calls, and drive continuous improvement initiatives across the team.

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Program Management Support

Sagility · Full Time · 18 days ago

Sagility

🌎 United States ⭐ 5-10 yrs exp 💼 Support

The Program Management Support role is responsible for translating client requirements into production floor activities and managing supervisory teams to ensure operational efficiency. This position also oversees clinical management functions, quality compliance, and staff development to meet account performance and profitability objectives.

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Field Sales Supervisor

Sagility · Full Time · a month ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Lead and motivate a remote team of telesales agents to meet and exceed performance targets. Monitor KPIs and provide real-time coaching to improve sales behaviors and conversion rates.

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Outbound Sales and Enrollment Coordinator - Work from Home

Sagility · Full Time · a month ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Proactively reach out to prospective individuals to assess eligibility and drive enrollment into healthcare or public assistance programs. Educate members on benefits and guide them through the application process while maintaining accurate CRM records.

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Senior Care Specialist-Clinical Operations

Sagility · Full Time · a month ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The Care Manager develops customized health plans and coaching relationships to help members manage chronic conditions and improve quality of life. They coordinate care between members, caregivers, and providers while performing telephonic assessments for Medicare and Medicaid populations.

communication documentation coaching

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Sales Coach

Sagility · Full Time · a month ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Sales Coach drives the performance of the sales team through individualized coaching, training, and the development of actionable feedback plans. They analyze performance data to identify trends and partner with leadership to implement strategies that boost productivity and efficiency.

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Credentialing Specialist - Work from Home

Sagility · Full Time · a month ago

Sagility

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Verify provider credentials through approved sources and process credentialing applications to ensure compliance with internal and external regulations. Maintain provider demographics in the database and communicate with providers regarding required documentation.

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Subject Matter Expert (SME)-Operations

Sagility · Full Time · 2 months ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Teaching

The SME collaborates with trainers and support teams to assist and motivate agents during training activities. Responsibilities include monitoring learner behavior, managing team chats, and troubleshooting system issues for learners.

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Quality Analyst

Sagility · Full Time · 2 months ago

Sagility

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The role involves remotely monitoring customer service representatives to ensure call quality, accurate coding, and proper documentation. The analyst provides feedback to staff and completes daily statistical and quality control reports.

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Vice President - Sales

Sagility · Full Time · 2 months ago

Sagility

🌎 United States ⭐ 10+ yrs exp 💼 Sales

Lead the clinical sales team to drive revenue growth by selling clinical solutions to U.S. health plans. Act as a trusted advisor to payer executives to implement utilization and care management solutions.

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Supervisor-Operations

Sagility · Full Time · 2 months ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Sales Coach drives the performance of the sales team through individualized coaching, training, and actionable feedback. They analyze performance data to identify trends and partner with leadership to implement strategies that boost productivity.

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Trainer

Sagility · Full Time · 2 months ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Teaching

Design and deliver effective healthcare training programs by creating engaging instructional materials, storyboards, and assessments. Collaborate with domain experts and graphic designers to ensure high-quality learning content and adherence to design standards.

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Work from Home: Customer Service Representative (Healthcare)

Sagility · Full Time · 2 months ago

Sagility

🌎 United States 💵 $14 - $15 per hour ⭐ 0-2 yrs exp 💼 Support

Handle incoming healthcare-related calls professionally to provide effective resolutions to customer inquiries. Accurately document call details while meeting daily quality and customer satisfaction goals.

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Work from Home: Customer Service Representative (Healthcare)

Sagility · Full Time · 2 months ago

Sagility

🌎 United States 💵 $11 - $15 per hour ⭐ 0-2 yrs exp 💼 Support

Handle incoming calls professionally to research and provide effective resolutions to customer inquiries. Accurately document call details while meeting daily quality and customer satisfaction goals.

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Provisioning Associate

Sagility · Full Time · 2 months ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Provisioning Associate manages new hire IDs and offboarding for client systems while tracking attrition in Workday and QuickBase. They are responsible for submitting and escalating credential issues and generating daily, weekly, and monthly reports.

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Supervisor

Sagility · Full Time · 3 months ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Supervisor is responsible for coaching and developing customer service representatives to meet and exceed client KPIs and CPIs. They manage employee performance through monitoring tools, handle escalated customer claims, and drive continuous improvement efforts within the call center.

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Training Manager

Sagility · Full Time · 3 months ago

Sagility

🌎 United States ⭐ 5-10 yrs exp 💼 Others

Lead the Global Training Office by designing and implementing learning strategies, content, and tech ecosystems across multiple geographies. Manage the overall training department, including budgeting, resourcing, and the delivery of strategic initiatives like NHT and process changes.

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Associate Manager US Clinical Operations RN

Sagility · Full Time · 3 months ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Oversee daily clinical operations and shift management to ensure productivity standards and client service levels are met. Lead and develop a team of supervisors through coaching, performance reviews, and the implementation of operational policies.

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Licensed Health Insurance Agents Specialty-Work from Home

Sagility · Full Time · 5 months ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Licensed Health Insurance Agents will provide consultative support to customers exploring health insurance options by qualifying callers, assessing needs, explaining plan benefits, and guiding them to the most appropriate plan. Responsibilities also include answering inbound calls, building trusting relationships with prospects, and representing the company and client partners professionally.

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Assistant Manager Learning & Development

Sagility · · 6 months ago

Sagility

🌎 United States ⭐ 2-5 yrs exp 💼 Others

This role involves engaging with operations to build relationships, schedule classes, develop trainer teams, and drive effective group training initiatives across the organization. The manager will coordinate training strategies with business priorities, analyze program data to report outcomes, and ensure system-wide training alignment with evolving healthcare standards.

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