Provide direct technical support to customers running Qdrant in production environments and troubleshoot complex issues across Kubernetes and cloud infrastructure. Lead incident investigations and develop internal tools and documentation to improve support workflows and product reliability.
You will act as a technical guide for clients, translating architectural requirements into pricing models and supporting deal execution. Additionally, you will contribute to resilient architecture design and help validate use cases during migration assessments.
You will own the technical strategy for enterprise deals, architecting high-scale vector search systems from initial prospect call to production deployment. Additionally, you will act as a technical account manager for existing clients, identifying expansion opportunities and contributing to the team's technical knowledge base.
You will design and evolve core platform services, internal APIs, and control-plane components to support the company's managed cloud offering. The role focuses on building platform abstractions that reduce operational complexity and improve developer productivity across engineering teams.
You will design and evolve core platform services, internal APIs, and control-plane components to support enterprise-grade deployments. Additionally, you will focus on reducing operational complexity and improving developer productivity through platform abstractions and architectural initiatives.
You will drive enterprise pipeline growth by executing outbound prospecting strategies and qualifying inbound leads for AI infrastructure solutions. You will collaborate closely with Enterprise Account Executives to manage key accounts and conduct discovery sessions with technical stakeholders.
You will own hands-on security engineering, including vulnerability management, incident response, and building security automation across the development lifecycle. You will also partner with engineering teams to design secure systems and maintain the security posture of the company's infrastructure.
