The Site Reliability Engineer will manage the reliability, performance, and scalability of infrastructure platforms across on-premises and cloud environments. They will build automation, define reliability standards, and partner with engineering teams to ensure operational excellence.
The Senior Account Executive will identify and close direct sales engagements while managing the full customer lifecycle for enterprise and government accounts. They will collaborate with internal teams and partners to implement sales strategies and drive revenue growth within their assigned territory.
You will own the full product experience lifecycle, from interaction design to frontend implementation and quality validation. The role requires active use of AI tools to accelerate development, code reviews, and testing processes.
Design, build, and maintain revenue platform reports, dashboards, and data integrations to support sales forecasting and pipeline management. Partner with Revenue Operations and Sales leadership to translate business needs into scalable, AI-driven technical solutions.
The role involves translating product strategy into actionable features while leading architecture and cross-functional teams. You will engage with stakeholders and customers to define product roadmaps and ensure the delivery of high-quality, data-driven software solutions.
Design, develop, and maintain automation tools and platform capabilities to improve the stability, reliability, and efficiency of the global SaaS platform. Partner with engineering teams to deploy updates, manage observability solutions, and participate in on-call incident response.
Provide world-class technical support for the Engage product suite via phone, email, and remote connections. Investigate, analyze, and solve complex technical problems while documenting issues in Salesforce and utilizing AI-assisted tools.
Lead and grow a platform engineering team focused on developer productivity, CI/CD pipelines, and internal tooling. Collaborate with cross-functional teams to build self-service interfaces and AI-powered workflows that streamline developer operations.
Analyze, transform, and validate data using modern development practices and AI-assisted tools to improve efficiency and delivery. Identify opportunities to apply machine learning and automation to streamline processes and resolve production issues.
The role involves leading channel sales strategies across Northern/Southern Europe, Middle East, and Africa to drive revenue and generate new pipeline opportunities. You will manage focus growth partners, recruit new resellers, and collaborate with internal teams to execute account-based marketing and enablement plans.
Provide world-class technical support for B2B integration products, resolving complex issues across various platforms and databases. Create internal and external knowledge base documentation and participate in periodic weekend on-call shifts.
Drive business growth through strategic outbound prospecting and high-impact business development. Collaborate with Account Executives, Marketing, and Product teams to build a pipeline of high-quality leads.
Drive growth for the services business by building and converting pipeline and increasing services attach rates in partnership with the GTM organization. Lead scoping discussions and SOW development to align services offerings with customer business outcomes.
