The Operations Specialist Sr is responsible for answering customer calls regarding pension plans and managing back-office operations. They also execute complex transactions, address exceptions, and provide consultation to internal and external customers.
Leads critical operational support services and ensures performance and risk indicators are met. Communicates performance statistics to stakeholders and drives process improvement efforts.
The Underwriter III independently prepares complex loan offerings and manages assigned portfolios by analyzing credit, collateral, and financial risk. They also serve as a subject matter expert, providing guidance to other underwriters and ensuring compliance with internal policies and external regulations.
Executes routine transactions and processes while partnering with service partners to complete action items. Reviews documentation and transactions to ensure accuracy and adherence to established service levels and policies.
The analyst will administer complex syndicated and commercial loan transactions while ensuring adherence to legal and credit requirements. They will also communicate with internal and external partners to resolve business challenges and support process improvements.
Executes routine transactions and processes while ensuring accuracy and adherence to established service levels and policies. Partners with internal service teams to route documentation and inquiries to ensure efficient workflow completion.
The Detection and Response Manager oversees the full security incident response lifecycle, including proactive monitoring, triage, and remediation. This role leads day-to-day SOC operations and drives continuous improvement of SIEM detections, playbooks, and automation to minimize organizational risk.
The analyst executes complex funds transfers across multiple platforms and performs high-level financial reconciliation of processed transactions. They also monitor live transactions to address exceptions while ensuring compliance with the established control framework.
This role leads the International Trade Product Delivery organization, overseeing the operational support and delivery of trade finance products. The manager is responsible for setting operational strategy, managing risk, and driving continuous improvement to ensure an exceptional client experience.
The analyst serves as the primary point of contact for delivering high-quality technical support via inbound and outbound phone calls. They are responsible for diagnosing and resolving hardware, software, and network issues while documenting incidents in ITSM tools.
The Production Quality Analyst conducts quality reviews and analysis of loan servicing and maintenance requests within the Dealer Floorplan Operations team. They also support new dealer onboarding, assist with escalations, and provide insights to leadership to drive process improvements.
Lead a team of software engineers to design and develop technical solutions for critical retail banking applications. Facilitate complex problem resolution and provide technical guidance while ensuring adherence to risk management frameworks.
The analyst will service a portfolio of commercial clients by managing incoming payments, advances, loan conversions, and general maintenance. They will also conduct due diligence for advances, balance general ledgers, and ensure a smooth client experience through proactive portfolio management.
Provide first-line technical support via inbound and outbound phone calls to resolve hardware, software, and network issues. Document incidents in ServiceNow and escalate complex problems to higher-level support teams.
Lead the end-to-end financial operations for the merchant services business, overseeing settlement, billing, collections, and revenue assurance. Ensure the accuracy and control integrity of financial processes while driving automation and continuous improvement of the operating model.
The AML Sanctions Specialist implements business unit Anti-Money Laundering and Sanctions Programs to prevent illegal practices. They assist in executing compliance activities and prepare reports while identifying and managing compliance risks.
