You will work on the platform team to improve backend systems, tooling, and shared services while leveraging AI-assisted development to increase engineering efficiency. You will also own production services, diagnose performance bottlenecks, and ensure the security and reliability of the company's core operations management suite.
The Vice President of Customer Experience will unify post-sales operations across three brands by architecting a new operating model focused on onboarding, customer success, and technical support. This role involves leveraging AI and automation to drive revenue growth, reduce churn, and improve overall service quality.
You will build and maintain Vue/Nuxt frontend applications for ticketing, point-of-sale, and back-office systems while establishing shared internal SDKs and component libraries. Additionally, you will implement agent-assisted workflows to accelerate development and ensure high code quality through rigorous reviews and testing.
The Data Analyst will design and maintain BI dashboards while leveraging AI tools to generate actionable insights for Product, Operations, and Marketing teams. They will also be responsible for analyzing customer behavior patterns and automating reporting workflows to improve business decision-making.
The Security and Compliance Analyst will manage day-to-day compliance programs, including SOC 2, PCI DSS, and GDPR, while serving as the primary point of contact for auditors. They will also drive remediation efforts across teams and respond to customer security questionnaires and RFPs.
The DevSecOps Engineer will embed security into infrastructure, CI/CD pipelines, and cloud environments while maintaining PCI DSS and SOC 2 compliance. They will also drive vulnerability remediation, manage technical security controls, and contribute to disaster recovery and incident response planning.
The Organic Growth Manager will define and execute a unified SEO, AEO, and GEO strategy across three distinct brands to drive organic-sourced pipeline and revenue. This role involves managing site architecture, content intelligence, and technical SEO while partnering with cross-functional teams to optimize visibility in both traditional and AI-generated search results.
You will design and operate complex agent orchestration systems while improving the performance, security, and reliability of customer-facing workflows. The role involves taking ownership of critical product areas and utilizing AI tools to build and maintain scalable backend systems.
The Mid-Market Account Executive is responsible for acquiring new activity operators through a consultative sales approach and executing strategic territory plans. They must conduct product demos, manage forecasts in Salesforce, and provide market insights to senior management.
