Manage a portfolio of SMB customers to drive retention, improve account health, and prevent churn. Collaborate with internal teams to resolve issues, gather product feedback, and ensure customers achieve consistent value from the platform.
Order.co
2 Remote Job Openings at Order.co
The Implementation Consultant will own the onboarding and implementation experience for new customers, leading them through a structured process across multiple milestones to ensure a smooth and value-driven launch on the Order.co platform. This involves acting as the subject-matter expert to drive early adoption, accelerate time-to-value, and collaborating internally to improve the overall implementation experience.
