The Technical Talent Acquisition Partner will own the end-to-end recruitment lifecycle for technical roles across Canada, the US, and the UK. They will also focus on centralizing talent acquisition practices and utilizing data-driven insights to improve hiring efficiency and candidate experience.
Provide exceptional technical support to global customers via email and phone while managing inquiries and expectations. Maintain accurate documentation of communications, test reported defects, and contribute to internal and customer-facing knowledge bases.
The Solution Architect will design and develop scalable quality, compliance, and food safety solutions while leading technical scoping engagements with customers. They will also provide technical leadership, mentor team members, and collaborate with product development to ensure efficient system integrations.
The Senior Consultant is responsible for building the processes and cross-functional alignment necessary for successful integration delivery across the partner ecosystem. This role also involves leading complex integration projects, coaching a high-performing team, and driving operational excellence throughout the customer lifecycle.
Manage a portfolio of Smart Factory accounts to drive platform adoption, sustained ROI, and annual recurring revenue. Act as the primary post-go-live partner, coordinating between customers and internal technical teams to ensure operational success.
