Ntiva, Inc.

The Systems Engineer will provide advanced technical support for GovCon systems while designing and maintaining secure infrastructure. They are responsible for ensuring ongoing CMMC Level 2 compliance and acting as an escalation point for complex technical issues.

The Service Desk Technician III manages and resolves complex, escalated support tickets while adhering to Service Level Objectives. They also provide mentorship to team members, maintain accurate documentation, and perform infrastructure configuration updates.

The Marketing Operations Specialist is responsible for the hands-on execution of marketing channels, including staging content, building campaigns, and managing workflows in HubSpot. They also provide CRM maintenance, sales support, and coordinate project timelines across various marketing systems.

The specialist manages the full lifecycle of AI solutions, specifically Claude for Microsoft 365, from initial discovery and secure configuration to deployment and governance. They also provide ongoing support, monitoring environment health, and optimizing AI skills to meet client needs.