The Account Management Specialist will coordinate service requests, client updates, and results-review meetings while maintaining accurate CRM records. They are also responsible for escalating delivery needs and identifying growth opportunities for the sales team.
The People & Culture Director will oversee recruiting standards, employee onboarding, and performance management practices for a distributed team. They are also responsible for coordinating staffing budgets and ensuring compliance with Philippine employment regulations.
The Finance & Administration Director will lead financial operations, including cash-flow planning, budgeting, and the implementation of internal controls. They are responsible for monitoring service profitability, managing invoices and collections, and ensuring financial reporting accuracy.
The role involves coordinating recruitment workflows, scheduling interviews, and managing employee onboarding documentation. Additionally, the specialist will maintain ATS data and prepare payroll inputs for the finance department.
Configure, test, and document client and internal CRM pipelines, forms, calendars, automations, integrations, and AI-enabled workflows. Implement approved chatbot or AI-agent flows with safeguards and handoffs, and troubleshoot edge cases before operational release.
The specialist is responsible for managing billing, accounts payable/receivable, and collection follow-up while maintaining audit-ready financial records. They also handle transaction reconciliation and verify payroll inputs to ensure accurate payment processing.
Research U.S. businesses and decision-makers, conduct outbound outreach, qualify prospects through structured discovery, and schedule or participate in sales meetings. Maintain accurate CRM and opportunity records, track sales activity and outcomes, follow up on qualified opportunities, and coordinate client handoffs.
The role focuses on identifying potential clients through outbound channels and qualifying leads to fuel the sales pipeline. The associate is responsible for booking strategy sessions for the senior closing team and maintaining accurate CRM records.
