The Customer Success Executive will manage a portfolio of existing customers to minimize churn while driving renewal and expansion revenue. They are responsible for ensuring site coverage, handling compliance questions, and maintaining accurate CRM records through proactive outbound communication.
Manage a portfolio of enterprise customers to minimize churn while driving renewal and expansion revenue. Lead complex negotiations, ensure compliance, and coach junior team members to meet net revenue retention targets.
The Associate Customer Success Executive will manage a portfolio of customers to minimize churn and drive renewal and expansion revenue. They are responsible for ensuring site coverage, handling compliance questions, and maintaining accurate CRM records through proactive outbound communication.
The role involves managing a portfolio of customers to minimize churn while driving renewal and expansion revenue through proactive outbound calling. You will ensure coverage accuracy, handle compliance questions, and coordinate with internal teams to manage deal documentation and payments.
The role involves managing a portfolio of customers to minimize churn while driving renewal and expansion revenue through proactive outbound calling. You will also ensure license coverage accuracy, handle compliance questions, and coordinate with internal teams to finalize deal documentation.
Acquire Fortune 1000 and state and federal government clients, generating revenue through public performance licenses. Manage a high-value territory and complex, multi-channel enterprise sales cycles from prospecting through close, engaging senior decision-makers.
Manage a high-volume outbound sales desk by prospecting, cold calling, and closing new small business accounts. Ensure businesses remain compliant with copyright regulations while using movie and TV content.
You will build and enhance core business applications within Salesforce, focusing on automation, integrations, and scalable solutions. Additionally, you will help modernize the technology platform by developing APIs and AI-enabled capabilities to improve business efficiency.
Define and own the architecture that connects MPLC's systems, data, and platforms to ensure a scalable and sustainable technology estate. Lead the design of integrations and platform standards to create a connected, governed, and future-ready environment.
You will provide system support, user administration, and access management to ensure the smooth operation of global technology systems. Additionally, you will manage support tickets, maintain asset records, and identify opportunities to automate repetitive administrative tasks.
