Manage customer tickets end-to-end across multiple channels including email, chat, and phone while providing support in English, Hindi, and Punjabi. Resolve complex fuel card issues, explain billing statements, and maintain accurate ticket records in HubSpot.
You will act as a strategic partner to top DTC brands by troubleshooting platform issues and teaching customers creative strategy. Additionally, you will collaborate with the product team to influence the roadmap and build systems to automate support processes.
Drive net-new pipeline by targeting mid-market accounts through personalized outreach across email, LinkedIn, and cold calls. Collaborate with the GTM team to refine targeting strategies and convert qualified leads into booked meetings.
Own and ship a customer-facing product surface end-to-end while setting the quality bar for the engineering team. Leverage AI tooling to increase velocity and help shape AI integration across the organization.
The role involves producing high-quality design work across product, web, brand, and social platforms using AI tools. The Executive IC will set the craft bar by example to elevate the overall quality of the team's output.
This is a general interest application for various roles within a fast-growing creative-tech company. The successful candidate will contribute to the company's growth and help bridge the gap between performance marketers and creative teams.
Act as the primary technical point of contact for customers via Slack and in-app chat to resolve issues and answer questions. Bridge the gap between customers and engineering by translating feedback into product ideas and maintaining the knowledge base.
Drive net new and expansion revenue by managing the full sales cycle from initial contact to close. Advise prospects on implementing effective performance creative processes using the Motion platform.
Drive net new and expansion revenue for the SMB segment by managing the full inbound sales cycle. Advise prospects on implementing effective performance creative processes using the Motion platform.
You will build and evolve systems that provision, secure, and observe agent environments while designing reliable abstractions for queues and background tasks. You will work closely with product engineers to define infrastructure patterns and ensure the stability of runtime environments.
The specialist will be responsible for owning the organic social media presence by developing content strategies and publishing on-brand material across Instagram, Facebook, and TikTok. Additionally, they will plan, launch, and optimize paid advertising campaigns across Meta, TikTok, and Google Ads while managing budgets and reporting performance.
The role involves educating clients, primarily agencies and DTC brands, on creative strategy and operationalizing workflows using the Motion platform to bridge gaps between performance and creative teams. Responsibilities include developing onboarding curricula, hosting training sessions, maintaining client relationships post-onboarding, and identifying strategic opportunities for deeper platform usage.
