The Associate RCM Client Advisor manages day-to-day transactional tasks for assigned client accounts, including resolving support cases and emails within a 48-hour SLA. They also conduct claim-level reviews, educate practice staff on best practices, and identify operational bottlenecks to improve client outcomes.
Sales Development Representatives drive growth by identifying potential clients and qualifying leads through inbound and outbound channels. They partner with sales teams to execute campaigns and schedule demonstrations for Regional Sales Managers.
The Medical Coding Auditor ensures coding compliance with federal, state, and payer guidelines through quality assurance audits and denial management. They provide feedback and training to global coding teams to improve accuracy and maintain coding standards.
The role involves architecting an AI-first talent acquisition ecosystem by redesigning global recruitment workflows and implementing advanced AI tools. You will also lead change management initiatives and enable hiring teams to effectively utilize AI-driven insights throughout the recruitment process.
The Medical Director of Podiatry serves as a clinical and product expert to help shape software solutions and strengthen customer relationships. They will partner with product, marketing, and sales teams to validate workflows, support customer retention, and act as a clinical escalation resource.
The Vice President of Government Affairs is responsible for developing and executing federal and state public policy strategies across the company's health IT and AI portfolio. This role serves as a senior advisor to the C-suite, managing relationships with policymakers and representing the company's interests in industry coalitions.
The Senior Director will define and execute a global PR and corporate reputation strategy while leveraging AI and data analytics to drive market positioning. They will manage cross-functional teams and agency partners to oversee media relations, executive thought leadership, and multi-channel digital communications.
The Director of AI & Data Governance will lead the development of data and AI governance frameworks to ensure secure and compliant technology evolution. They will act as a strategic liaison between legal, security, and engineering teams to embed privacy-by-design into technical architectures.
The Patient Services Specialist will serve as the primary contact for patient inquiries regarding balances, claims, and insurance updates. They will also manage inbound and outbound calls to resolve account issues and document information in the practice management system.
The Lead Patient Services Specialist will optimize Revenue Cycle Management operations by analyzing performance metrics and identifying call drivers. They will also lead training initiatives, integrate AI-driven workflows, and provide floor support to ensure team efficiency.
The manager leads a team responsible for delivering operational reporting, dashboards, and analytics to provide visibility into Customer Success performance. They partner with leadership to translate business needs into actionable insights and ensure the accuracy and efficiency of reporting frameworks.
The Manager of RCM Client Success oversees a team of advisors to ensure exceptional service delivery and the achievement of revenue cycle management objectives. They are responsible for driving client retention and growth through strategic account management and proactive identification of operational improvements.
The Digital Strategist will evaluate and optimize customer journeys across digital channels by bridging data-driven insights with strategic execution. They will collaborate cross-functionally to align digital marketing efforts and establish KPIs to drive measurable business growth.
The Sales Development Manager will lead, coach, and scale a high-performing SDR team to drive pipeline growth and meet revenue objectives. This role involves developing talent through structured coaching, managing performance metrics, and collaborating with cross-functional teams to align sales strategies.
The Associate Account Executive supports revenue growth by managing small transactional sales and qualifying inbound leads. They also conduct outbound prospecting and collaborate with account executives to identify cross-sell and upsell opportunities.
The Demand Generation Manager will own and execute integrated demand generation and account-based marketing strategies for the enterprise market segment. This role involves collaborating with sales and product marketing teams to drive pipeline growth through multi-channel campaigns and performance-driven initiatives.
The Sales Excellence Lead will own the end-to-end health and performance of the sales organization by maintaining a centralized dashboard and diagnosing operational bottlenecks. They will partner with leadership to drive enablement initiatives and facilitate data-driven reviews to improve seller readiness and quota attainment.
The Senior Sales Enablement Specialist will create and manage comprehensive training, onboarding, and development programs to enhance sales team performance. They will also utilize data analytics to identify skill gaps and collaborate across departments to ensure cohesive messaging and strategy alignment.
The Product Manager will own the roadmap for clinical documentation and practice-operations workflows, balancing clinical accuracy with operational efficiency. They will collaborate with engineering, clinical SMEs, and stakeholders to define requirements and drive the product lifecycle from conception to launch.
The Senior Director defines and drives the strategic vision, operational execution, and digital transformation of the Customer Success Shared Services organization. This role oversees technology governance, AI/automation adoption, PMO operations, and internal enablement to ensure organizational readiness and scalability.
The Vice President will lead the strategic vision and operational delivery of client enablement, training, and digital adoption frameworks using an AI-first approach. This role oversees a large organization to drive product adoption, scale self-service mechanisms, and optimize the client lifecycle.
The Senior Manager of Customer Success leads a team of CSMs to drive product adoption, mitigate churn, and identify upsell opportunities. They are responsible for executing strategic plans to meet KPIs and optimizing the customer journey for a high-growth B2B SaaS environment.
Serve as the subject matter expert for RCM and financial operations to drive sales opportunities through discovery and software demonstrations. Partner with sales and product teams to align technical solutions with client challenges and influence AI-powered product development.
Lead Professional Services teams in the implementation and execution of ModMed products and integrations. Manage departmental KPIs, financial forecasting, and serve as the primary delivery executive for enterprise clients.
Lead the digital growth and demand generation engine by designing multi-channel B2B strategies to drive pipeline and ARR growth. Integrate AI tools into campaign workflows, search optimization, and predictive analytics to maintain a competitive edge in digital innovation.
Serve as the primary trusted advisor for strategic customers to drive platform adoption, engagement, and successful renewals. Proactively manage client lifecycles, execute business reviews, and collaborate internally to resolve escalations and identify upsell opportunities.
The Solutions Engineer will partner with the sales team to conduct financial discovery sessions and deliver compelling product demonstrations for prospective healthcare clients. They are responsible for analyzing practice workflows, articulating product value, and ensuring a smooth transition to the professional services team.
