The Demand Generation Specialist will coordinate multi-channel marketing campaigns and manage project timelines across cross-functional teams. They are responsible for tracking campaign performance metrics, maintaining CRM data hygiene, and providing insights to optimize marketing spend.
ModMed
27 Remote Job Openings at ModMed
The Lead WFM Analyst is responsible for end-to-end workforce management operations, including capacity planning, scheduling, and operational performance analysis. They will transform complex data into actionable insights for leadership to ensure optimal service levels and staffing efficiency.
The Training Consultant leads standardized training sessions for healthcare practices and provides go-live support to ensure user adoption and proficiency. They are responsible for maintaining accurate training records and staying updated on software enhancements to keep content relevant.
The Product Manager will own the roadmap for clinical documentation and practice-operations workflows, balancing clinical accuracy with operational efficiency. They will collaborate with engineering, clinical SMEs, and stakeholders to define requirements and drive the product lifecycle from conception to launch.
The AI RCM Compliance Director will embed regulatory logic into the AI platform lifecycle to ensure all outputs are accurate, auditable, and legally defensible. This role acts as a technical gatekeeper, defining guardrails and metadata frameworks while aligning legal and compliance requirements with technical product development.
The Customer Success Specialist manages the account management escalation queue in Salesforce and serves as a primary contact for client issues. They collaborate with internal teams to deliver solutions, mitigate risk, and identify upsell opportunities to improve customer outcomes.
The Vice President will lead the strategic vision and operational delivery of client enablement, training, and digital adoption frameworks using an AI-first approach. This role oversees a large organization to drive product adoption, scale self-service mechanisms, and optimize the client lifecycle.
The Senior Director defines and drives the strategic vision, operational execution, and digital transformation of the Customer Success Shared Services organization. This role oversees technology governance, AI/automation adoption, PMO operations, and internal enablement to ensure organizational readiness and scalability.
Manage and negotiate high-volume commercial agreements including SaaS subscriptions and MSAs to support Sales and Procurement teams. Maintain contract templates and CLM systems while ensuring compliance with healthcare standards and data privacy policies.
The Senior Manager of Customer Success leads a team of CSMs to drive product adoption, mitigate churn, and identify upsell opportunities. They are responsible for executing strategic plans to meet KPIs and optimizing the customer journey for a high-growth B2B SaaS environment.
Oversee the execution of moderate-to-complex projects within the Customer Success organization to align with strategic goals. Drive cross-functional collaboration and manage project scopes, schedules, and budgets to improve operational excellence.
Manage the full project life cycle of Patient Engagement implementations, focusing on mid-sized projects and customer consulting. Coordinate with internal teams to ensure successful delivery, manage backend configurations, and track KPIs such as CSAT and time-to-revenue.
Drive revenue growth and market share for RCM solutions by acquiring large-scale client accounts and expanding strategic partnerships. Manage the full sales cycle from prospecting and needs assessment to contract closing and internal collaboration for onboarding.
Design and execute future-state operating models for onboarding, training, and support ecosystems to drive operational scalability. Bridge the gap between corporate strategy and execution by creating actionable program roadmaps and managing organizational change.
Serve as the primary contact for patient inquiries regarding balances, claims, and insurance updates. Handle inbound and outbound calls to resolve account issues and document interactions within the Practice Management system.
Drive the sales process for Real-World Data solutions targeting pharmaceutical and life sciences organizations. Establish ModMed as a premier RWD partner by managing the full sales cycle from lead generation to the execution of data license agreements.
Serve as the subject matter expert for RCM and financial operations to drive sales opportunities through discovery and software demonstrations. Partner with sales and product teams to align technical solutions with client challenges and influence AI-powered product development.
Lead Professional Services teams in the implementation and execution of ModMed products and integrations. Manage departmental KPIs, financial forecasting, and serve as the primary delivery executive for enterprise clients.
Lead the strategic direction and execution of specialized implementation and post-sale onboarding functions to accelerate revenue recognition and customer time-to-value. Manage P&L, oversee global delivery standards, and serve as the executive escalation point for high-profile healthcare clients.
Lead a team of Project Managers overseeing the implementation of ModMed's product suite and managing daily operations. Focus on achieving KPIs, improving implementation methodologies, and managing stakeholder readouts and quality standards.
Establish and lead a scalable competitive intelligence framework to provide actionable insights for product, sales, and marketing teams. Analyze competitor activity and market trends to influence business strategy and product direction.
Lead the digital growth and demand generation engine by designing multi-channel B2B strategies to drive pipeline and ARR growth. Integrate AI tools into campaign workflows, search optimization, and predictive analytics to maintain a competitive edge in digital innovation.
Manage corporate governance activities, including board materials and entity management for domestic and international subsidiaries. Support strategic transactions such as M&A, financings, and IPO readiness initiatives in collaboration with executive leadership and external counsel.
Serve as the primary trusted advisor for strategic customers to drive platform adoption, engagement, and successful renewals. Proactively manage client lifecycles, execute business reviews, and collaborate internally to resolve escalations and identify upsell opportunities.
Sales Development Representatives are responsible for generating new business by creating market awareness and qualifying leads. They partner with marketing and sales to execute lead-generation campaigns and develop relationships with prospects.
The Senior Deal Desk Analyst is responsible for structuring complex deals and creating innovative pricing strategies to maximize profitability and revenue. They act as a cross-functional partner to Sales, Finance, and Legal to optimize the quote-to-revenue process and reduce sales cycle times.
The Solutions Engineer will partner with the sales team to conduct financial discovery sessions and deliver compelling product demonstrations for prospective healthcare clients. They are responsible for analyzing practice workflows, articulating product value, and ensuring a smooth transition to the professional services team.