The Global Commercial SBS Leader will deploy the Spectris Business System across commercial functions to drive continuous improvement and operational excellence. This role involves facilitating Kaizen events, coaching leadership teams, and managing the commercial deployment roadmap to enhance business performance.
The Customer Support Engineer is responsible for the installation, maintenance, troubleshooting, and repair of analytical instrumentation. They will manage customer accounts, provide technical support, and ensure optimal instrument performance across the Northwestern United States.
The Senior Director of Sales will lead the APAC commercial strategy to drive revenue growth, market expansion, and profitability across the region. They are responsible for coaching country leaders, managing key customer relationships, and ensuring operational excellence in sales processes.
The Customer Service Engineer is responsible for the installation, repair, and maintenance of complex scientific instrumentation across the UK. They will provide operational training to customers and ensure high levels of customer satisfaction through effective technical support.
The Field Service Engineer is responsible for installing, maintaining, and repairing company instruments at customer locations. They also provide technical support, manage spare parts inventory, and ensure all service activities comply with good laboratory practices.
The Senior Data Engineer will design and implement data pipelines from key CRM and ERP sources, ensuring the reliability of data for AI-driven workflows. Responsibilities include overseeing data architecture, establishing feedback loops, and delivering advanced analytical products.
The Prompting Engineer will develop and tune prompts for AI agents, ensuring high accuracy and compliance. They will also evaluate agent performance and optimize outputs through testing and feedback loops.
Design and own end-to-end agentic AI workflows and reference architectures using the Microsoft AI stack to automate commercial and after-sales processes. Manage AI cost optimization, enterprise-level deployments, and secure integrations with core systems like Salesforce and SAP.
Lead reliability engineering initiatives to ensure the availability, performance, and scalability of Azure-based cloud platforms. Drive automation across deployments and operational processes while establishing observability standards and managing incident responses.
The Customer Service Engineer is responsible for installing, repairing, and maintaining complex scientific instrumentation at customer sites across the UK. They also provide operational training, remote technical support, and ensure high levels of customer satisfaction through effective service delivery.
