You will support customers through the end-to-end engagement process, including onboarding, debugging, and feature discovery. Additionally, you will partner with engineering to document bugs and surface customer insights to inform product development.
You will support customers through onboarding, debugging, and feature discovery while documenting technical issues for the engineering team. Additionally, you will surface customer insights to inform product development and lead strategic projects to improve the support experience.
The Creative Producer will manage creative projects from brief to delivery while coordinating with internal teams and external collaborators. They are responsible for maintaining project timelines, aligning stakeholders, and ensuring creative work is prioritized and executed effectively.
You will own the executive dinner calendar and manage third-party event strategies to drive engagement with target accounts. This role involves hands-on execution, including venue management, vendor negotiation, and collaborating with the sales team to ensure effective follow-up.
You will operate and automate vulnerability management, lead product security testing, and act as a primary responder for security incidents. Additionally, you will own cloud and infrastructure security posture while building tools to scale the security program.
You will build and maintain data models and pipelines to support product and GTM teams while operationalizing data through reverse ETL. Additionally, you will design self-service reporting dashboards and leverage emerging tools like LLMs to accelerate data development and analysis.
You will design and evolve the systems that power sales, success, and marketing teams, including owning the quote-to-order-form workflow. You will also partner with Finance and Legal to ensure clean order-to-cash processes and automate manual tasks to improve operational efficiency.
You will design high-quality marketing assets including landing pages, ad campaigns, and sales materials to scale Linear's visual language. You will collaborate with the Magic Team, developers, and copywriters to create cohesive brand experiences across various surfaces.
You will own the experience of the iOS and Android mobile apps while collaborating closely with engineers to build and refine features. You will also contribute to the design system and participate in the hiring process to help grow the team.
Develop positioning, messaging, and core narratives for feature releases and strategic product launches. Coordinate the creation of launch deliverables including changelogs, demos, and enablement materials for sales and customer experience teams.
The role involves developing positioning, messaging, and core narratives for product launches and feature releases. You will coordinate launch deliverables and equip customer-facing teams with the necessary materials to communicate updates effectively.
Implement AI-powered functionality and new user-facing features with scalable UI components. Collaborate with founders and design teams to improve application performance and refine software development processes.
Provide end-to-end technical support for customers, including onboarding, debugging, and resolving issues across various communication channels. Partner with engineering to document bugs and surface customer insights to inform product development.
