The Product Manager will define the strategy and roadmap for the knowledge platform, focusing on taxonomy, ontology, and machine learning-powered data products. They will lead discovery efforts to identify customer problems and translate complex data opportunities into actionable product requirements.
The Product Manager will execute the AI product roadmap, focusing on delivering secure and scalable data capabilities for AI platforms and agents. They will collaborate with engineering, data science, and security teams to translate strategy into actionable requirements and manage the product backlog.
The Data Analyst will support global data initiatives by analyzing and improving multilingual text classifiers and developing parsers. They will also translate key taxonomies and perform data cleaning tasks using Excel and other analysis tools.
The Data Analyst will support global data initiatives by analyzing and improving multilingual text classifiers and developing parsers. They will also translate key taxonomies and perform data cleaning using Excel and other analytical tools.
The Data Analyst will support global data initiatives by analyzing and improving multilingual text classifiers and developing parsers. They will also translate key taxonomies and perform data cleaning to ensure high-quality data delivery.
The Data Analyst will support global data initiatives by improving multilingual text classifiers and developing parsers in collaboration with Linguistics and Engineering teams. Responsibilities include translating key taxonomies and performing data cleaning and analysis to ensure high-quality labor market insights.
The Account Executive is responsible for driving new business within the higher education sector by managing the full sales cycle from prospecting to closing. They will partner with institutions to deliver data-driven solutions while maintaining accurate forecasting and activity tracking in CRM tools.
The Strategic Account Manager is responsible for building and maintaining strong relationships with a portfolio of strategic accounts to drive revenue growth and product adoption. They will manage the full customer lifecycle, including renewals, contract negotiations, and the delivery of solutions to ensure long-term customer success.
The Customer Success Manager acts as a strategic advisor to manage the full customer lifecycle, driving retention, renewals, and account growth. They are responsible for developing success plans, demonstrating product ROI, and collaborating with internal teams to ensure seamless service delivery.
The role focuses on bridging the gap between client expectations and delivered value by supporting the implementation of APIs and Snowflake Data Shares. Key duties include guiding clients through technical onboarding, resolving post-sale technical issues, and partnering with account managers to ensure solution adoption.
Lead and coach a team of Customer Success Managers while managing a portfolio of strategic accounts to drive retention and revenue growth. Partner with Sales and Product teams to translate client insights into business strategies and product improvements.
Lead high-impact research on labor markets and the future of work to drive Lightcast's education and public sector agenda. Serve as a visible external expert to strengthen the brand through media, publications, and strategic partnerships.
Maintain strong customer relationships and ensure client needs are met to deliver an exceptional customer experience. Drive account growth through renewals, upselling, and cross-selling while monitoring account health.
Lead and coach a team of Account Managers to drive client retention, growth, and long-term success. Act as a strategic advisor to clients while collaborating with Product and R&D teams to influence product direction based on client insights.
