The Technical Account Manager will serve as the primary point of contact for key clients, managing onboarding and ensuring technical requirements are met. They will collaborate with internal teams to resolve issues and identify opportunities for upselling and cross-selling solutions.
Serve as the primary technical point of contact for enterprise customers to drive platform adoption and value realization. Collaborate with engineering and product teams to relay feedback, troubleshoot technical issues, and influence the product roadmap.
You will lead the end-to-end implementation of AI Virtual Agents and CX automation workflows for enterprise customers. This involves configuring agent logic, building system integrations, and ensuring high-performance, compliant deployments.
The Senior SRE will manage infrastructure cost efficiency, FinOps, and GPU throughput optimization while building tooling to enable backend teams. They will also oversee reliability instrumentation and handle specific platform security workstreams.
The Renewal Coordinator will manage the renewal calendar, drive timelines, and prepare renewal planning kits for account management. They will also maintain renewal forecasts in Salesforce and partner with internal teams to improve renewal and upsell processes.
The Enterprise Account Executive will manage relationships with Fortune 1000 decision-makers and lead the full sales cycle from discovery to contract execution. They will also collaborate with internal teams to deliver product demonstrations and manage customer pilots.
You will innovate, build, and maintain high-impact products and features that millions of customers experience. You will also drive engineering excellence and collaborate with team members to design and develop robust system architectures.
The Revenue Operations Analyst will manage and optimize the GTM tech stack, including CRM and marketing automation tools, to ensure operational alignment across sales, marketing, and customer success. They will also generate performance reports, maintain data integrity, and drive data-informed business decisions to support revenue growth.
Design and build the GTM infrastructure, including forecasting engines, deal desk governance, and territory models. Architect AI-driven agents and executive dashboards to optimize pipeline intelligence and operational efficiency.
