Kindsight

The Customer Success Manager is responsible for driving customer retention and growth by building strong relationships and ensuring clients achieve their desired outcomes. They monitor product adoption, analyze usage data, and identify opportunities for upselling and cross-selling.

Lead the creative vision and brand strategy for Kindsight, ensuring consistency across all digital and print touchpoints. Leverage AI and emerging technologies to optimize design workflows and empower employees to act as brand stewards.

Design and develop scalable Salesforce solutions using Apex and Lightning Web Components. Collaborate with cross-functional teams to understand business requirements and deliver effective solutions.

The Outbound BDR is responsible for generating high-quality leads through high-volume cold calling, email, and LinkedIn outreach. They qualify prospects and ensure a seamless hand-off to Account Executives for live demonstrations.

The Client Manager serves as the primary strategic contact for a portfolio of clients to ensure satisfaction, retention, and product adoption. They are responsible for driving revenue growth through proactive account strategies, upsells, and the optimization of Salesforce-native products.

The Director of Client Solutions will serve as a strategic partner to clients, providing CRM expertise, solution demos, and training to maximize product value. They will also contribute to the Center of Excellence by developing best practices, conducting maturity assessments, and collaborating cross-functionally to influence product roadmaps.