The Digital Success Engineer builds and maintains the automation, tooling, and integrations that power Jamf’s digital customer success motion. This role translates strategic requirements into functional technology, including agentic workflows and personalized engagement triggers.
Provide technical support for Jamf products via phone, chat, and email to ensure first-touch issue resolution. Diagnose and resolve customer technical and account issues while maintaining professional and empathetic communication.
The Manager, Services leads a regional Professional Services team to drive customer outcomes, team development, and regional revenue growth. This role involves collaborating with cross-functional partners to align service delivery with global strategy while managing team performance and escalations.
You will partner with engineering teams to define service-level objectives and improve reliability through automation and AI-driven tooling. Additionally, you will investigate complex production issues and mentor engineers on SRE practices and effective AI utilization.
The Systems Development Engineer I is responsible for the automation and development of backend infrastructure that powers the Jamf Cloud. This includes maintaining production environments, scaling CI/CD pipelines, and supporting software development teams through custom tooling.
The Payroll Analyst is responsible for processing accurate and compliant U.S. and international payroll while coordinating with vendors and internal departments. The role also involves managing tax filings, reconciling liabilities, and utilizing payroll technologies to ensure timely disbursements.
Develop and execute partner business plans, sales strategies, and marketing campaigns to grow channel-sourced revenue and achieve assigned targets. Lead partner relationships and teams, resolve customer issues, communicate market needs to Product Management, and report results to Jamf leadership.
The Strategic Account Executive is responsible for expanding sales within State and Local Government territories by selling the Whole Product Experience. This role involves building relationships with key stakeholders, managing procurement processes, and driving adoption of Apple platform solutions.
The Senior DevOps Engineer is responsible for automating and developing backend infrastructure to support Jamf Cloud and internal software development teams. This role involves maintaining production environments, scaling CI/CD pipelines, and participating in on-call rotations to ensure system reliability.
The Digital Success Strategy Manager owns the digital customer success strategy, designing an AI-powered, one-to-many engagement model to drive adoption and retention. They partner with technical teams to build supporting automation and align cross-functional stakeholders to execute the digital roadmap.
The Senior Account Executive is responsible for expanding sales within a geographic territory by selling the Whole Product Experience to new and existing customers. This includes leading a sales team to generate new business, managing strategic partner relationships, and executing territory account plans.
Drive net-new logo acquisition across federal, state, and local government agencies by navigating complex procurement environments. Build strategic relationships with C-suite stakeholders and partner ecosystems to secure high-value, compliant contracts.
