Manage and optimize technical support queues across cybersecurity domains to ensure high-quality case handling and efficient workflow execution. Coordinate case routing, monitor call flows, and produce operational reports to maintain service levels.
Infotree Global Solutions
12 Remote Job Openings at Infotree Global Solutions
ServiceNow Knowledge Manager / IT Technical Writer
Infotree Global Solutions
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Full Time
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a month ago
Infotree Global Solutions
Lead the global IT knowledge strategy by migrating and standardizing content into the ServiceNow Knowledge Management module. Author high-quality technical documentation and SOPs while collaborating with global SMEs to ensure content health and adoption.
Cloud Engineer AWS/Azure
Infotree Global Solutions
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Full Time
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a month ago
Infotree Global Solutions
Build and maintain secure, scalable cloud platforms using AWS and Azure. Support software engineering, observability, and analytics through DevSecOps automation and data platform capabilities.
Senior Linux Embedded Developer (Yocto)
Infotree Global Solutions
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Full Time
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2 months ago
Infotree Global Solutions
Develop and maintain secure embedded Linux platforms using Yocto and customize meta-layers. Implement secure boot mechanisms, update solutions like RAUC/OSTree, and develop Linux device drivers.
Technical Project Manager
Infotree Global Solutions
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Full Time
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2 months ago
Infotree Global Solutions
Lead the day-to-day execution of a global mobile and device deployment program across multiple geographies. Coordinate with technical leads and stakeholders to manage schedules, eliminate roadblocks, and deliver project status reports.
ServiceNow Business Analyst
Infotree Global Solutions
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Full Time
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2 months ago
Infotree Global Solutions
Act as the strategic bridge between business stakeholders and technical teams to translate complex needs into actionable ServiceNow specifications. Optimize platform workflows, lead User Acceptance Testing, and create training materials to ensure smooth platform adoption.
ServiceNow Platform Architect
Infotree Global Solutions
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Full Time
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2 months ago
Infotree Global Solutions
The role involves defining the long-term architectural roadmap and technical strategy for the ServiceNow platform. You will design end-to-end solutions, lead integrations, and establish platform governance to ensure scalability and security.
Senior Shopify Developer (Shopify / Shopify Plus)
Infotree Global Solutions
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Full Time
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2 months ago
Infotree Global Solutions
Lead end-to-end e-commerce implementations on Shopify and Shopify Plus, from custom storefronts to application development. Collaborate with cross-functional teams to optimize checkout experiences and platform performance for global clients.
Design and develop scalable technical solutions for post-purchase customer journey platforms using cloud-native technologies. Mentor junior engineers and collaborate with cross-functional teams to ensure high-quality, secure, and maintainable code.
Design and develop data pipelines and processing solutions using Azure Databricks and Python. Collaborate with business stakeholders to gather requirements and manage data products while ensuring data quality and security.
Linux Embedded Developer
Infotree Global Solutions
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Full Time
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3 months ago
Infotree Global Solutions
You will be responsible for developing and optimizing embedded Linux systems, focusing on performance analysis, debugging, and system improvements. This includes maintaining Yocto-based distributions and implementing custom eBPF/XDP programs for networking.
System Engineer Automotive
Infotree Global Solutions
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Full Time
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4 months ago
Infotree Global Solutions
The role involves creating and maintaining technical documentation compatible with E&S standards, defining product parameters based on customer needs, and supporting vehicle and bench testing activities. The engineer will actively cooperate with software and test teams while maintaining customer contact regarding the project.
