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Infotree Global Solutions

Event & Demo Operations Specialist

Posted 2 days ago
2-5 years experience
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AI Summary

The specialist will coordinate client-facing events and manage the logistics of product demonstration equipment. They are responsible for on-site setup, technical troubleshooting, and ensuring seamless execution of industry trade shows.

We are looking for a highly organized, detail-oriented Event & Demo Operations Specialist to support event logistics, product demonstrations, and client engagement activities for our Enterprise Marketing team.

Our organization is a leading provider of micromobility solutions, working with cities, governments, and local operating partners across more than 55 systems in 14 countries. Our technology supports micromobility services in major cities worldwide, helping communities access innovative and sustainable transportation solutions.

As part of our team, you will play a key role in coordinating industry events, trade shows, and client-facing experiences. From preparing demonstration equipment to managing event logistics and supporting on-site installations, you will help ensure every event runs smoothly and professionally.

Key Responsibilities

Client Event Coordination

  • Plan and coordinate client-facing events, including networking receptions and cocktail evenings for groups of approximately 80 guests.

  • Manage event logistics, timelines, and arrangements to ensure a seamless guest experience.

Product Demonstration Coordination

  • Coordinate demonstration equipment requests with internal operations teams.

  • Organize equipment shipments and secure appropriate demonstration spaces at major industry events and trade shows.

  • Ensure all equipment and materials arrive on time and are ready for use.

Equipment Preparation & Logistics

  • Prepare, assemble, package, and organize demonstration equipment for shipment.

  • Work closely with operations and logistics teams to ensure equipment is transported safely and efficiently.

  • Assist with basic technical troubleshooting and equipment preparation as needed.

On-Site Event & Demo Support

  • Lead the setup and dismantling of demonstration equipment and marketing materials at events.

  • Ensure demonstration areas are professionally presented, fully operational, and ready for client engagement.

  • Troubleshoot equipment issues on-site and resolve logistical challenges efficiently.

Cross-Functional Coordination

  • Lead weekly coordination meetings to track event preparations, timelines, and outstanding tasks.

  • Keep internal teams and stakeholders aligned on event requirements and deliverables.

  • Manage event registrations and attendance logistics for internal team members.

Experience & Qualifications

  • 1–3 years of experience in event coordination, event production, AV or technical event support, field marketing, or a similar hands-on logistics role.

  • Experience handling hardware, assembling equipment, or performing basic technical troubleshooting is a strong advantage.

  • Comfortable with hands-on technical tasks, including assembling demonstration units, using basic hand tools such as drills and wrenches, and troubleshooting equipment issues.

  • Highly organized, with the ability to manage multiple priorities, including vendors, registrations, equipment, and event timelines.

  • Strong communication and coordination skills, with the confidence to lead meetings, collaborate across teams, and follow through on details independently.

  • Comfortable working independently in a remote environment while remaining responsive to changing priorities and a fast-paced event schedule.

  • Excellent written and verbal communication skills in English.

  • Proactive, adaptable, and solutions-oriented, with a strong sense of ownership and attention to detail.

Role Logistics

  • Employment Type: Full-time contract

  • Travel Requirements: Approximately 30%, primarily within the European Union

  • Work Environment: Remote collaboration with cross-functional teams and hands-on support at events and trade shows

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