The Director, Order to Cash will own the end-to-end customer transaction lifecycle, including invoicing, collections, and cash application. They will lead a team of billing specialists while driving process improvements and providing executive-level reporting to support leadership decision-making.
The Customer Success Manager will serve as the primary point of contact for clients, managing relationships from implementation through the live environment. They are responsible for driving client retention, identifying growth opportunities, and ensuring the successful delivery of HHAeXchange solution meets client business needs.
The Payer Program Manager will design and deliver training and adoption programs to ensure successful product usage and minimize customer churn. They will manage multiple projects, track performance metrics, and collaborate cross-functionally to align with organizational goals.
The Senior Software Engineer will design, build, and maintain high-performance Ruby on Rails services while supporting legacy modernization and new product growth. They will also optimize database queries, contribute to architectural improvements, and participate in an on-call rotation to ensure system health.
The Principal Software Engineer will lead the design and development of healthcare analytics, ML, and AI applications while providing technical oversight and mentorship to engineering teams. They will collaborate with cross-functional stakeholders to ensure software quality, scalability, and alignment with business strategy.
The Sr. Program Integrity Analyst identifies fraud, waste, and abuse patterns in Medicaid home and community-based care data to develop scalable detection capabilities. This role collaborates with product and engineering teams to translate analytical findings into actionable tools while engaging with state and payer stakeholders.
The Customer Success Manager will serve as the primary point of contact for clients, managing day-to-day operations, implementation, and ongoing support. They are responsible for driving client retention, identifying growth opportunities, and ensuring the successful delivery of solutions through cross-functional collaboration.
Drive the design, implementation, and maintenance of scalable APIs and microservices while mentoring fellow engineers. Integrate generative AI into agency management software to improve usability and efficiency for caregivers and families.
Lead and execute HHAeXchange product implementations to drive client engagement and ensure customer success. Serve as the primary contact and trusted advisor for customers throughout the implementation process, coordinating training and go-live support.
Define and execute the product strategy for enterprise data insights using the Snowflake Cloud Data Platform to transform data into actionable business value. Collaborate with cross-functional teams to drive the roadmap for reporting, advanced analytics, and AI-powered decision support.
Serve as the primary point of contact for designated clients to ensure retention and growth through exceptional service and SaaS best practices. Collaborate cross-functionally to resolve system issues and identify opportunities for additional product adoption.
Responsible for the design, integration, configuration, and delivery of technical solutions to healthcare providers, payers, and states. This includes establishing project plans, conducting testing, and troubleshooting solutions throughout the project lifecycle.
Develop and enhance backend services, APIs, and integrations for a caregiver platform within the healthcare domain. Collaborate with cross-functional teams to design scalable, secure, and compliant technical solutions while mentoring junior engineers.
The Full Stack Engineer will design, implement, and maintain scalable APIs and microservices while integrating generative AI into the company's homecare platform. They will collaborate with cross-functional teams to deliver high-quality features and ensure software reliability through comprehensive testing.
