HelpSquad, LLC

IT Operations Administrator

HelpSquad, LLC · Full Time · 7 days ago

HelpSquad, LLC

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

The IT Operations Administrator will manage a suite of third-party SaaS platforms and provide daily technical support to ensure operational efficiency. Responsibilities include maintaining SOPs, auditing system configurations, and acting as the primary point of contact for internal IT support tickets.

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Healthcare Front Desk & Administrative Support

HelpSquad, LLC · Full Time · 15 days ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Manage synchronous front-desk operations including live phone answering, inbound lead response, and appointment scheduling. Provide administrative support to a therapy clinic to allow on-site staff to focus on in-person patient care.

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Revenue Cycle Support Specialist (Biller/Coder)

HelpSquad, LLC · Full Time · 16 days ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

Manage the full-cycle revenue process in Athena, from claim creation and scrubbing to payment and denial resolution. Provide patient account support by explaining billing statements and processing payments over the phone.

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Medical Administrative Virtual Assistant

HelpSquad, LLC · Full Time · a month ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The Virtual Assistant will manage the healthcare practice's phone lines, patient coordination inbox, and fax distribution. They are responsible for scheduling and rescheduling patients while maintaining SOP documentation and communicating with the admin team via Slack.

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Patient Engagement Specialist (Outbound Healthcare Support)

HelpSquad, LLC · Full Time · a month ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Conduct outbound calls to educate patients about healthcare support programs and verify patient information. Build rapport with patients, specifically the elderly, while accurately documenting call outcomes in the system.

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General Virtual Medical Billing & RCM Specialist

HelpSquad, LLC · Full Time · a month ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Data Entry

Manage the full revenue cycle including insurance verification, claims submission, and payment posting. Monitor unpaid or denied claims and handle accounts receivable to ensure timely reimbursement for healthcare clients.

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General Virtual Customer Service Representative

HelpSquad, LLC · Full Time · a month ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Handle inbound customer inquiries via phone, email, and live chat to resolve issues regarding orders, billing, and general support. Document all interactions in CRM platforms and meet account-specific KPIs for resolution and satisfaction.

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General Medical Virtual Assistant

HelpSquad, LLC · Full Time · a month ago

HelpSquad, LLC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Healthcare

Serve as the remote front-line point of contact for patients and providers by handling inbound and outbound calls and managing appointment scheduling. Responsibilities include patient intake, insurance verification, and maintaining accurate documentation within EHR systems.

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Patient Coordinator / Medical Virtual Assistant

HelpSquad, LLC · Full Time · a month ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Manage patient appointment scheduling, coordination of home visits, and professional communication via calls and texts. Support daily operations by handling intake forms and maintaining accurate patient records in compliance with HIPAA.

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