HelpSquad, LLC

Customer Service Liaison - HVAC

HelpSquad, LLC · Full Time · 3 days ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Acts as the primary communication bridge between customers and technical staff for a plumbing and heating company. Responsibilities include scheduling service calls, managing inbound/outbound communications, and accurately documenting service needs in the company system.

account-manager customer-service communication training time-management windows

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Medical Administrative Virtual Assistant

HelpSquad, LLC · Full Time · 8 days ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The Virtual Assistant will manage the healthcare practice's phone lines, patient coordination inbox, and fax distribution. They are responsible for scheduling and rescheduling patients while maintaining SOP documentation and communicating with the admin team via Slack.

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Patient Engagement Specialist (Outbound Healthcare Support)

HelpSquad, LLC · Full Time · 20 days ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Conduct outbound calls to educate patients about healthcare support programs and verify patient information. Build rapport with patients, specifically the elderly, while accurately documenting call outcomes in the system.

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General Virtual Medical Billing & RCM Specialist

HelpSquad, LLC · Full Time · 21 days ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Data Entry

Manage the full revenue cycle including insurance verification, claims submission, and payment posting. Monitor unpaid or denied claims and handle accounts receivable to ensure timely reimbursement for healthcare clients.

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General Virtual Customer Service Representative

HelpSquad, LLC · Full Time · 21 days ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Handle inbound customer inquiries via phone, email, and live chat to resolve issues regarding orders, billing, and general support. Document all interactions in CRM platforms and meet account-specific KPIs for resolution and satisfaction.

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General Medical Virtual Assistant

HelpSquad, LLC · Full Time · 22 days ago

HelpSquad, LLC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Healthcare

Serve as the remote front-line point of contact for patients and providers by handling inbound and outbound calls and managing appointment scheduling. Responsibilities include patient intake, insurance verification, and maintaining accurate documentation within EHR systems.

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Patient Coordinator / Medical Virtual Assistant

HelpSquad, LLC · Full Time · 22 days ago

HelpSquad, LLC

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Manage patient appointment scheduling, coordination of home visits, and professional communication via calls and texts. Support daily operations by handling intake forms and maintaining accurate patient records in compliance with HIPAA.

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