Healthcare Sales Representative

This is a remote position.

Full-Time | Remote | Virtual Assistant & Call Center Services

About Us

We are a rapidly growing Business Process Outsourcing (BPO) company specializing in healthcare virtual assistant staffing and outsourced call center solutions. Our clients—primarily healthcare providers and medical practices—trust us to enhance their operations, improve patient experience, and scale efficiently through skilled offshore talent.

We are seeking a high-performing Healthcare Sales Representative who knows the world of outsourcing and understands what drives companies to hire virtual assistants and call center agents. This role reports to the CEO and is a critical hire. If you like working remotely, love talking to people, and have lots of experience with BPO services, we want to meet you.

Position Overview

The Healthcare Sales Representative will be responsible for managing inbound leads, conducting discovery calls, preparing proposals, and guiding prospects through the entire sales cycle. While this role is primarily inbound-focused, you will also support targeted outbound outreach efforts to expand our presence in key verticals.

You must be energetic, highly organized, obsessive about follow-up, and fearless when it comes to outreach and overcoming objections. This is a people-centric role requiring excellent communication skills, emotional intelligence, charm, and the ability to build trust quickly with US-based, accent-sensitive clients.

Key Responsibilities

Inbound Sales & Lead Management

• Respond quickly and professionally to inbound inquiries—no lead goes unanswered.
  

• Conduct comprehensive discovery calls to understand client needs, workflow challenges, and staffing goals.
  

• Create tailored proposals and service recommendations using Google Slides and other Google Workspace tools while collaborating with operations and leadership to ensure accurate scoping of client requirements.
  

• Actively track and manage all leads, tasks, and follow-up activities using Zoho CRM.
  

• Maintain tight pipeline discipline, ensuring opportunities move forward with clarity and momentum.
  

Outbound Prospecting

• Execute targeted outbound cold-calling campaigns to high-value segments including researching targets.
  

• Assist in building outbound call lists and messaging strategies.
  

• Used to making a heavy volume of outbound calls. We don’t have any automated tools (yet) so you’ll need to be very hands-on.
  

• Nurture early-stage prospects and convert cold leads into warm conversations.
  

Relationship Building & Communication

• Build trust quickly through clear, empathetic communication and strong listening skills.
  

• Position our services as strategic solutions that solve real business challenges.
  

• Address pricing, service model, and onboarding questions with confidence and expertise.
  

• Handle objections without fear and pursue follow-up persistently yet professionally.
  

Requirements

Required Qualifications

• Minimum 2 years of experience working in Healthcare, specifically in sales, account management, or lead generation.
  

• Strong understanding of virtual assistant services, offshore staffing, and outsourced call center operations.
  

• Exceptional command of English with a neutral accent suitable for US-based clients.
  

• Experience working with healthcare practices or medical clients is highly preferred.
  

• Ability to work 9 am to 5 pm ET with the occasional meeting before or after hours.
  

• Demonstrated success handling inbound leads and conducting discovery calls.
  

• Ability to stay organized, multitask, and manage a high volume of leads without losing track.
  

• Proven outbound cold-calling or prospecting experience.
  

• High proficiency in Google Sheets (Excel), Google Slides (PowerPoint) and use of AI tools like Claude or ChatGPT.
  

• Fearless, persistent, and never discouraged by objections or unresponsive prospects.
  

• Creative problem solver who adapts to different buyer personas and keeps deals moving forward.
  

• Strong online presence or professional LinkedIn profile is a plus.
  

• Comfortable working remotely and doesn’t get distracted working from home.
  

• Must have strong, reliable computer, excellent internet speeds, and reliable power supply and backups.
  

Preferred Attributes

• Comfortable working for a small company in an important role with room to grow.
  

• Friendly, charming, approachable, and naturally builds rapport.
  

• Highly dependable with strong follow-through discipline.
  

• Energized by talking to people and helping clients solve operational challenges.
  

• Curious, adaptable, and always looking for ways to improve sales processes.
  

Benefits

What We Offer

• Competitive compensation and performance incentives
  

• Work-from-anywhere arrangement
  

• A collaborative and fun team where you get to report to the CEO and help the company continue to grow