Supervise the client success team by providing mentoring, coaching, and performance management while ensuring accurate I-9 case processing. Act as a primary liaison for clients to manage escalations, conduct business reviews, and oversee billing audits.
Fragomen
16 Remote Job Openings at Fragomen
Lead client-facing data integration projects from initial requirements gathering through go-live and post-production support. Configure flat-file integrations, validate data integrity, and resolve production issues while maintaining detailed documentation.
The Business Analyst acts as a bridge between stakeholders and product teams to discover, document, and analyze business needs. Key duties include mapping current and future state processes, conducting gap analyses, and coordinating User Acceptance Testing.
Supervise the Help Desk/Managed Services team and act as a subject matter expert for I-9 and E-Verify compliance. Manage complex case escalations and maintain strong relationships with key client stakeholders to ensure high-quality service delivery.
The Technology Adoption Manager will lead the planning and execution of change management strategies to drive technology adoption across the organization. This includes developing communication and training strategies, creating adoption assets, and building internal capabilities to ensure successful technology rollouts.
The Senior Full Stack Software Developer will architect, develop, and maintain scalable web applications while collaborating with cross-functional teams to deliver high-quality software solutions. Responsibilities also include conducting code reviews, mentoring junior developers, and troubleshooting issues across the full stack.
Cybersecurity Engineer - Incident Response & Threat Detection
Fragomen
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Full Time
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7 days ago
Fragomen
The Cybersecurity Engineer will lead and support incident response activities, including detection, analysis, containment, eradication, and recovery. They will also monitor security alerts and perform digital forensic investigations across various environments.
Act as the primary liaison between business units and IT to design reporting specifications and develop detailed business requirements. Monitor case progress against SLAs, build forecast models, and provide reporting support to legal teams and clients.
The Security Engineer will build and maintain tooling to validate security controls while collaborating with development teams to ensure software is secure by design. They will also conduct vulnerability assessments, automate penetration testing, and contribute to incident response efforts.
The role involves supporting and maintaining .NET web applications and APIs while collaborating with cross-functional teams to design and implement new features. You will evaluate defect reports, analyze system errors, and ensure development consistency with business requirements.
The Instructional Designer partners with stakeholders to design and develop high-quality learning experiences using adult learning principles to improve performance and meet organizational goals. Key duties involve creating various learning materials like eLearning modules, ILT/VILT content, and job aids across topics such as leadership development, compliance, and onboarding.
This senior leadership role is responsible for driving business performance across commercial terms, pricing, profitability, and service delivery efficiency within the US market. Key duties include designing and executing commercial strategies, owning advanced pricing analytics, and supporting revenue growth initiatives.
Consultants will support senior staff by preparing and drafting applications, monitoring workflows, updating the CRM, and handling day-to-day client liaison. Daily tasks involve managing client queries via email, adhering to process flows, meeting SLAs, and ensuring accurate application updates within technology platforms.
This role is responsible for designing, deploying, and supporting enterprise-grade global collaboration platforms, focusing heavily on Microsoft Teams and Cisco Webex solutions, including conference room hardware integration. Key duties involve leading architecture, ensuring high availability and security, acting as a senior escalation point for complex AV issues, and developing operational standards.
This role is predominantly for a wireless network engineer responsible for designing, managing, and supporting the global wireless infrastructure, while also managing, configuring, and maintaining the firm’s enterprise network including SD-WAN, routers, switches, and firewalls. The incumbent will also conduct proactive monitoring, capacity planning, and performance analysis, and act as a technical project member for large-scale network initiatives.
The engineer will be responsible for building, deploying, and maintaining tooling to validate and track security controls within the code, working closely with development teams to ensure software is secure by design. This role also involves triaging code findings, automating penetration testing, leading secure coding discussions, and contributing to vulnerability detection and remediation efforts.
