The role focuses on driving visual design and feature development to create elegant experiences for consumers, merchants, and internal users. Responsibilities include delivering high-fidelity Figma designs, collaborating with product and engineering teams, and contributing to the company's design system.
Extend
12 Remote Job Openings at Extend
Lead post-sales technical implementations and onboarding for merchants, serving as the primary technical point of contact. Develop reusable integration assets and documentation while resolving complex technical issues through root cause analysis.
Lead the design and deployment of scalable, AI-native fulfillment applications and event-driven systems. Collaborate with cross-functional teams to solve complex system problems and mentor other engineers to drive technical excellence.
Own the full machine learning lifecycle to develop and deploy models that detect fraud and assess risk. Partner with cross-functional teams to translate complex fraud patterns into scalable, production-grade ML systems.
Lead the design and implementation of pricing structures and risk monitoring for product and shipping protection offerings. Build the data foundation for Risk Analytics and provide strategic recommendations to senior leadership to maintain healthy loss ratios.
Design and ship secure MCP connectors and a shared library of agent skills to enable non-engineering roles to build intelligent automation. Establish the security model, credential scoping, and observability instrumentation for the internal agentic platform.
Lead a team of ML data scientists to develop and maintain models for fraud detection, risk assessment, and identity resolution. Manage the full model lifecycle from experimentation and development to production monitoring and deployment.
Own the analytics data architecture and reporting layer to power business decisions and merchant data. Lead the design of data pipelines from product engineering into Snowflake and manage Python-based ingestion jobs on AWS.
The Fraud Operations Specialist will conduct real-time claim reviews and investigate fraud trends to detect bad actors and improve user experience. They will collaborate with cross-functional teams to refine risk models and ensure compliance with departmental procedures.
The role involves leading cross-functional teams to implement revenue-driving initiatives and optimizing client acquisition strategies. You will also be responsible for refining data pipelines and conducting advanced quantitative analysis to influence strategic decision-making.
The specialist will serve as the escalation point for complex claims, investigating and resolving issues to ensure decisions align with contract terms and internal policies. This involves coordinating service dispatching, resolving escalated customer issues fairly, and maintaining detailed documentation of all interactions.
The Account Manager will lead partnership growth optimizations for Extendβs largest omnichannel merchants and develop growth strategies for each strategic relationship. This role involves monitoring program performance and collaborating with cross-functional leaders to support merchant growth.