Lead the end-to-end billing process and manage task assignments to ensure accurate and timely customer billings. Handle account reconciliations, resolve billing disputes, and assist with month-end closing and audits.
Everise
25 Remote Job Openings at Everise
The specialist is responsible for sourcing, screening, and interviewing candidates to endorse them for operational roles. They also handle recruitment administration, maintain trackers, and coordinate onboarding processes.
Direct and develop a team of pharmacists while managing operational KPIs, staffing, and workload balancing. Ensure clinical compliance with pharmacy standards, HIPAA, and state board requirements while handling escalated member and provider concerns.
Direct and develop team members through coaching, performance reviews, and workload management. Monitor operational KPIs and ensure compliance with HIPAA and pharmacy board requirements.
Balance Staffing Certified Pharmacy Technician - Work at Home
Everise
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Full Time
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6 days ago
Everise
Assist patients and healthcare professionals with medication-related inquiries and support prescription processing activities. Provide exceptional customer service to help individuals navigate their pharmacy needs with confidence.
Educate and assist customers in selecting the appropriate healthcare insurance policies to fit their specific needs. Provide support to customers during the annual open enrollment season.
Perform routine quality audits and evaluate documentation accuracy to ensure adherence to pharmacy policies and HIPAA regulations. Identify defect trends and partner with leadership to implement corrective actions and continuous improvement initiatives.
Oversee the end-to-end performance of a multi-tiered pharmacy contact center, managing both Pharmacists and Pharmacy Technicians. Ensure service levels, quality, and regulatory compliance are met across prescription transfers and clinical inquiries.
Assist patients and healthcare professionals with medication-related inquiries and support prescription processing activities. Provide exceptional customer service to help individuals navigate their pharmacy needs with confidence.
Provide clinical expertise to support patients through medication guidance and pharmacy-related education. Help individuals make informed healthcare decisions to improve overall health outcomes.
The Team Leader monitors and evaluates associate performance based on KPIs to ensure company and client standards are met. They are responsible for resolving customer escalations and managing communication between management, clients, and associates.
The Specialist/Coach works with supervisors to drive improved sales performance through real-time coaching and guidance for agents. They are responsible for conducting call calibrations, facilitating one-on-one sessions, and ensuring compliance with consumer experience standards.
The Specialist/Coach works with supervisors to drive improved sales performance through real-time coaching and guidance for agents. They are responsible for conducting call calibrations, monitoring compliance, and facilitating one-on-one and group coaching sessions.
The Team Leader monitors and evaluates associate performance based on KPIs to ensure company and client standards are met. They are responsible for resolving customer escalations, managing communication between stakeholders, and providing necessary on-the-job training.
Manage capacity planning and forecasting for assigned clients while acting as the WFM point of contact for project delivery. Implement innovative planning solutions and perform audits to ensure accuracy in all WFM processes.
The Senior Director of Client Services drives client satisfaction, retention, and growth through strategic account leadership and operational excellence. This role focuses on managing high-profile accounts, overseeing financial performance, and leading high-performing teams to align service delivery with client objectives.
Handle a high volume of incoming calls to assist pet parents with account, claim, and general inquiries. Resolve customer issues efficiently while meeting performance metrics and documenting all interactions in the CRM.
Act as the first point of contact for enterprise users to provide first-level technical support via phone, email, and chat. Responsible for logging, tracking, and resolving incidents and service requests while maintaining knowledge bases and security access.
Educate and assist customers in selecting the appropriate healthcare insurance policies to fit their specific needs. Provide high-quality customer support and guidance during the annual open enrollment season.
Lead the design and execution of the enterprise-level human resource strategy to align people functions with business objectives. Oversee talent acquisition, compensation, and organizational effectiveness to ensure the company attracts and retains top talent globally.
Leads regional teams to maintain client account plans, ensuring high levels of satisfaction, retention, and revenue generation. Responsible for strategic relationship management, operational process improvement, and conducting client performance and profitability analyses.
The recruiter is responsible for the full life cycle of the recruiting process, including sourcing, screening, interviewing, and extending offers. They will also collaborate with hiring managers and build community partnerships to attract quality candidates.
The Lead Desktop Engineer will manage IT infrastructure, provide technical support, and ensure adherence to IT best practices and metrics. They are responsible for coaching the team, handling escalations, and managing IT security and audit remediation tasks.
Lead other designers and creatives while providing constructive feedback to ensure high-quality design output. Create a diverse range of graphic assets and campaigns to support engagement, sales enablement, and social media initiatives.
The Lead Recruiter manages the full life cycle of the recruiting process, including sourcing, screening, and interviewing candidates. They are also responsible for collaborating with hiring managers and building community partnerships to attract quality talent.
