Everise

Team Leader - Operations - Healthcare Call Center (Medicare/Medicaid)

Everise · Full Time · 3 hours ago

Everise

🌎 United States ⭐ 2-5 yrs exp 💼 Support

The Team Leader is responsible for monitoring associate performance against KPIs and providing feedback to ensure goals are met. They also handle payroll approval, resolve customer escalations, and facilitate communication between management, clients, and staff.

call-center communication feedback operations interviewing

APPLY

Talenta Acquisition Supervisor

Everise · Full Time · 12 hours ago

Everise

🌎 Guatemala ⭐ 2-5 yrs exp 💼 Others

The recruiter is responsible for the full life cycle of the recruiting process, including sourcing, screening, interviewing, and extending offers. They will also collaborate with hiring managers and build community partnerships to attract quality candidates.

social-media recruiting customer-service media call-center communication sourcing leadership hiring talent-acquisition windows partnerships

APPLY

Team Leader

Everise · Full Time · 3 days ago

Everise

🌎 India ⭐ 0-2 yrs exp 💼 Others

The Team Leader is responsible for the daily supervision and management of a team of associates to ensure performance standards are met. They act as a coach and teacher, handling customer escalations and facilitating communication between management, clients, and staff.

customer-service call-center communication feedback operations leadership interviewing windows

APPLY

Assistant Manager - FP&A

Everise · Full Time · 8 days ago

Everise

🌎 India, Philippines ⭐ 2-5 yrs exp 💼 Others

The Assistant Manager will direct and coordinate financial planning, budgeting, and forecasting across assigned accounts. They are also responsible for driving variance analysis to improve profitability and developing key financial and operational reports.

call-center forecasting budgeting communication reporting

APPLY

Seasonal Healthcare Customer Service Representative - Work From Home

Everise · Full Time · 9 days ago

Everise

🌎 Canada, United Kingdom, United States ⭐ 0-2 yrs exp 💼 Support

You will handle a high volume of inbound calls to assist healthcare members with questions regarding their benefits. The role involves documenting customer information, resolving issues, and meeting performance metrics while maintaining company policy.

customer-service ethernet medical

APPLY

Capacity Planner Lead

Everise · Full Time · 10 days ago

Everise

🌎 Philippines ⭐ 5-10 yrs exp 💼 Others

The Capacity Planner Lead is responsible for managing forecasting and capacity planning for assigned clients while serving as the primary WFM point of contact. They will collaborate with stakeholders to ensure quality delivery and implement innovative solutions to maximize operational efficiency.

call-center excel forecasting communication leadership

APPLY

Signify (Outbound)- Pipeline

Everise · Full Time · 14 days ago

Everise

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The employee will handle a high volume of incoming calls to assist members with healthcare benefit inquiries. They are responsible for documenting customer information, resolving issues, and meeting performance metrics while maintaining company policy.

customer-service ethernet

APPLY

Trainer

Everise · Full Time · 14 days ago

Everise

🌎 Philippines ⭐ 0-2 yrs exp 💼 Teaching

The trainer is responsible for delivering new hire and ongoing training for call center personnel in product knowledge, sales, and customer service. They will also partner with clients on curriculum design and facilitate training in both virtual and brick-and-mortar environments.

customer-service call-center english communication microsoft-office operations training leadership

APPLY

Lead - Order to Cash

Everise · Full Time · 21 days ago

Everise

🌎 India ⭐ 5-10 yrs exp 💼 Others

Lead the end-to-end billing process and manage task assignments to ensure accurate and timely customer billings. Handle account reconciliations, resolve billing disputes, and assist with month-end closing and audits.

accounting netsuite communication

APPLY

Talent Acquisition Specialist

Everise · Full Time · 21 days ago

Everise

🌎 Philippines ⭐ 0-2 yrs exp 💼 Recruitment

The specialist is responsible for sourcing, screening, and interviewing candidates to endorse them for operational roles. They also handle recruitment administration, maintain trackers, and coordinate onboarding processes.

recruiting onboarding leadership talent-acquisition

APPLY

Participant Services Pharmacist Supervisor

Everise · Full Time · 24 days ago

Everise

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Direct and develop a team of pharmacists while managing operational KPIs, staffing, and workload balancing. Ensure clinical compliance with pharmacy standards, HIPAA, and state board requirements while handling escalated member and provider concerns.

call-center pharmacist reporting operations training leadership critical-thinking documentation coaching compliance

APPLY

Balance Staffing Certified Pharmacy Technician - Work at Home

Everise · Full Time · a month ago

Everise

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Assist patients and healthcare professionals with medication-related inquiries and support prescription processing activities. Provide exceptional customer service to help individuals navigate their pharmacy needs with confidence.

customer-service ethernet call-center staffing

APPLY

Licensed Health Insurance Agent

Everise · Full Time · a month ago

Everise

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Educate and assist customers in selecting the appropriate healthcare insurance policies to fit their specific needs. Provide support to customers during the annual open enrollment season.

insurance ethernet

APPLY

Quality Analysist Participant Services

Everise · Full Time · a month ago

Everise

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Perform routine quality audits and evaluate documentation accuracy to ensure adherence to pharmacy policies and HIPAA regulations. Identify defect trends and partner with leadership to implement corrective actions and continuous improvement initiatives.

call-center reporting feedback operations leadership critical-thinking documentation coaching compliance

APPLY

Senior Operations Manager, Pharmacy

Everise · Full Time · a month ago

Everise

🌎 United States ⭐ 5-10 yrs exp 💼 Healthcare

Oversee the end-to-end performance of a multi-tiered pharmacy contact center, managing both Pharmacists and Pharmacy Technicians. Ensure service levels, quality, and regulatory compliance are met across prescription transfers and clinical inquiries.

APPLY

Certified Pharmacy Technician - Work at Home

Everise · Full Time · a month ago

Everise

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Assist patients and healthcare professionals with medication-related inquiries and support prescription processing activities. Provide exceptional customer service to help individuals navigate their pharmacy needs with confidence.

APPLY

RPH Phamacist - Work at Home

Everise · Full Time · a month ago

Everise

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Provide clinical expertise to support patients through medication guidance and pharmacy-related education. Help individuals make informed healthcare decisions to improve overall health outcomes.

APPLY

Licensed Specialist/Coach - Health Insurance

Everise · Full Time · a month ago

Everise

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The Specialist/Coach works with supervisors to drive improved sales performance through real-time coaching and guidance for agents. They are responsible for conducting call calibrations, monitoring compliance, and facilitating one-on-one and group coaching sessions.

APPLY

Licensed Specialist/Coach - Health Insurance

Everise · Full Time · a month ago

Everise

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The Specialist/Coach works with supervisors to drive improved sales performance through real-time coaching and guidance for agents. They are responsible for conducting call calibrations, facilitating one-on-one sessions, and ensuring compliance with consumer experience standards.

APPLY

Licensed Property and Casualty - Work from Home

Everise · Full Time · 2 months ago

Everise

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Handle a high volume of incoming calls to assist pet parents with account, claim, and general inquiries. Resolve customer issues efficiently while meeting performance metrics and documenting all interactions in the CRM.

APPLY

Specialist - Global Service Desk

Everise · Full Time · 2 months ago

Everise

🌎 India ⭐ 0-2 yrs exp 💼 Support

Act as the first point of contact for enterprise users to provide first-level technical support via phone, email, and chat. Responsible for logging, tracking, and resolving incidents and service requests while maintaining knowledge bases and security access.

APPLY

Licensed Health Insurance Agent- Work from Home

Everise · Full Time · 2 months ago

Everise

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Educate and assist customers in selecting the appropriate healthcare insurance policies to fit their specific needs. Provide high-quality customer support and guidance during the annual open enrollment season.

APPLY

Lead - Desktop Engineer

Everise · Full Time · 4 months ago

Everise

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

The Lead Desktop Engineer will manage IT infrastructure, provide technical support, and ensure adherence to IT best practices and metrics. They are responsible for coaching the team, handling escalations, and managing IT security and audit remediation tasks.

APPLY

Graphic Design Lead

Everise · Full Time · 4 months ago

Everise

🌎 Italy ⭐ 5-10 yrs exp 💼 Design

Lead other designers and creatives while providing constructive feedback to ensure high-quality design output. Create a diverse range of graphic assets and campaigns to support engagement, sales enablement, and social media initiatives.

APPLY