Review unmanned surveillance footage, identify claim-relevant activity, and write clear, accurate, objective reports documenting what the footage shows. Meet quality and turnaround standards, escalate notable or time-sensitive activity, and handle claim information confidentially.
The Utilization Review Specialist processes Independent Review requests and ensures compliance with regulatory standards. They also support Physician Advisors by organizing medical documentation and scheduling peer-to-peer calls.
The role involves architecting AI-first software solutions, overseeing agentic AI development workflows, and ensuring the quality, security, and performance of generated code. You will also translate business requirements into technical specifications and mentor engineering teams on AI-assisted development practices.
The Director of Surveillance Operations will lead investigation teams, establish operational standards, and ensure high-quality service delivery across client engagements. They are responsible for overseeing complex case strategies, managing workforce resources, and driving continuous improvement in surveillance practices.
The Program Manager will own the end-to-end integration of acquired companies, including planning, stakeholder management, and the development of repeatable integration playbooks. They will also coordinate cross-team dependencies across product lines and provide concise status reporting to executive leadership.
The Medical Canvassing Specialist contacts medical facilities to gather patient and treatment information for insurance claims. They are responsible for documenting findings in the client database and collaborating with colleagues to resolve ongoing investigations.
The Business Development Representative will prospect and engage potential clients through outbound calls, emails, and social channels to generate new business. They are responsible for qualifying leads, setting discovery meetings for Account Managers, and maintaining accurate records in Salesforce.
The OSINT Director will lead and mentor a team of intelligence professionals while overseeing operational performance and service quality. They are responsible for driving strategic growth, managing client relationships, and implementing innovative technology solutions to enhance investigative capabilities.
The role involves managing referral intake, file maintenance, and supporting medical record processing within the Case Management team. The administrator will also handle data entry, documentation compliance, and cross-functional collaboration to ensure operational efficiency.
The Regional Account Manager will drive growth by acquiring new clients and expanding existing partnerships within the medical management and investigative services sector. Responsibilities include managing the full sales cycle, conducting regular client meetings, and maintaining accurate records in Salesforce.
