The Global VP of Customer Success will lead a globally distributed team to scale a consistent operating model focused on adoption, retention, and measurable business outcomes. This role involves partnering cross-functionally to align customer priorities and using data-driven insights to improve the end-to-end customer experience.
The Senior Customer Success Manager will manage and retain a portfolio of LATAM accounts for identity security solutions while driving new customer onboarding. They will act as the voice of the customer internally and collaborate with sales and product teams to maximize revenue and service value.
The Platform Architect defines and governs the architectural strategy for the Entrust Agentic Trust Layer, ensuring coherence across all product lines. This role serves as a technical gatekeeper and industry representative, shaping standards for agentic trust, digital identity, and AI-driven security.
The Sr. Platform Engineer will design and implement private datacenter Infrastructure-as-a-Service capabilities, shifting from ticket-based fulfillment to automated self-service. This role involves building reusable automation modules, pipelines, and API-based integrations to support scalable infrastructure delivery.
Lead the design and development of fullstack applications for identity verification and authentication services. Architect scalable APIs and microservices while mentoring other engineers to improve system reliability and security.
Lead the strategy and execution of integrated growth campaigns to drive net-new logo acquisition and scalable pipeline growth. Manage the end-to-end growth engine, including audience segmentation, paid media orchestration, and cross-functional team leadership.
Partner with Sales to design and implement identity verification and fraud prevention solutions for APAC customers. Lead technical trials, POCs, and API integrations while collaborating with Product teams to influence the platform roadmap.
Lead and sustain compliance for multiple PCI DSS environments and support the maturity of the SOC 2 program. This includes designing continuous monitoring activities, leading third-party audits, and remediating control gaps across cloud and hybrid environments.
Lead and sustain compliance programs for PCI DSS and U.S. Federal frameworks across cloud, on-prem, and hybrid environments. This includes designing continuous monitoring activities, leading third-party audits, and remediating security gaps.
The Systems Integrator supports customers in integrating identity and security solutions via APIs and SDKs. They provide technical guidance, translate business requirements into implementations, and collaborate cross-functionally to ensure successful onboarding.
Develop and optimize the iOS SDK for document capture, focusing on camera capabilities and on-device image processing. Collaborate with cross-functional teams to deliver scalable, high-performance mobile experiences and improve CI/CD pipelines.
Drive new business development and expansion within Enterprise Strategic Named Accounts for cryptographic data security solutions. Manage the full end-to-end sales lifecycle, including prospecting, C-level engagement, and closing direct sales to meet annual quotas.
Acts as the primary strategic liaison between Entrust and managed cloud services partners to ensure reliable and compliant SaaS platform operations. Coordinates cross-functional alignment across engineering, security, and product teams while managing platform health, SLAs, and global scalability.
Lead the design and evolution of fullstack applications for identity verification and authentication services. Architect scalable APIs and microservices while mentoring engineers and driving long-term technical strategy.
Manage end-to-end networking-led integration projects for customer onboarding, focusing on secure connectivity and VPN delivery. Provide technical guidance and oversight for application-level integrations using APIs and SDKs.
The Senior Customer Success Advocate will manage a global long-tail of accounts by conducting health checks, monitoring usage, and ensuring successful adoption of security solutions. They will also contribute to building scalable engagement programs and maintaining knowledge base resources for the customer success team.
The Field Service Technician provides preventative and emergency maintenance on electromechanical equipment at customer sites. They are responsible for diagnosing issues, managing inventory via ERP systems, and maintaining positive customer relations.
