EdSights

Build and lead the technical support function from the ground up, including designing service models, SLAs, and implementing ticketing platforms. Act as the primary technical resource for product triage while scaling the team and improving support KPIs.

The BDR will own a territory and partner with Partnership Directors to identify and develop prospecting strategies. Primary duties include conducting daily outbound outreach via phone, email, and social channels to secure introductory meetings with higher education partners.

You will partner with the VP of Sales to target and execute prospecting strategies, driving daily outbound activity to book meetings. Additionally, you will lead presentations and manage opportunities from first contact through close.