Handle routine driver inquiries via phone, chat, and email regarding charging sessions, billing, and account status. Document all interactions in the CRM and escalate complex issues to internal departments as needed.
EVgo
16 Remote Job Openings at EVgo
The Sr. Director serves as the organizational authority on technical accounting policy, financial reporting controls, and the execution of the SOX compliance program. This role involves advising the CAO and Audit Committee on risk matters and leading cross-functional teams to scale reporting capabilities.
Leads the strategic sourcing and supplier management for EVgo's infrastructure and hardware ecosystem to ensure supply continuity and cost competitiveness. Aligns procurement strategies with capital deployment plans and manages high-level vendor partnerships and a team of sourcing professionals.
Lead the preparation and submission of SEC filings (10-K, 10-Q, 8-K) and manage the financial reporting calendar. Conduct technical accounting research on complex transactions and ensure compliance with US GAAP and internal controls.
Identify and transact property purchases and ground leases to develop EV charging hubs for public and commercial use. Collaborate cross-functionally to conduct due diligence and execute a large-site real estate strategy.
The role manages day-to-day supply chain activities including procurement, inventory, and logistics to ensure timely material delivery. It involves creating procurement processes, maintaining purchase orders, and collaborating with cross-functional teams to improve operational efficiency.
Oversee daily EIT operations for core financial systems and manage integrations between NetSuite and ancillary platforms. Partner with Accounting to support financial closes and ensure SOX compliance through the Agile development process.
The role manages EVgo's presence across navigational and business listing platforms like Google and Apple Maps to improve driver discovery. Additionally, it leads signage optimization for new sites to enhance on-site visibility and the customer experience.
Develop automated ELT pipelines in Snowflake and perform complex SQL transformations to monitor the charger network. Use data exploration, statistical methods, and visualization to identify and solve technical engineering problems.
Lead the development and execution of transformative partnerships across rideshare, autonomous vehicles, auto OEMs, and fleet ecosystems. Drive long-term growth by structuring complex commercial agreements and managing executive-level relationships to increase network utilization and EBITDA.
Lead the Fleet charging business for rideshare and commercial drivers to scale throughput, revenue, and margins. Orchestrate strategy across partnerships, pricing, product, and promotions while managing strategic relationships with fleet operators.
Co-manage EV charging infrastructure projects from preconstruction through commissioning, focusing on scheduling, documentation, and contractor communication. Coordinate with cross-functional teams and external vendors while monitoring site progress and ensuring safety compliance.
Lead the delivery of complex EV charging infrastructure projects, managing scope, budget, and safety from initiation through commissioning. Provide strategic guidance, mentor mid-level project managers, and manage high-stakes relationships with utilities and regulatory agencies.
Lead utility coordination and grid integration strategies to ensure the successful deployment and energization of EV fast-charging infrastructure. Collaborate with cross-functional teams and external utility partners to optimize charging performance and reduce capital costs.
Lead policy engagement and external affairs with state and local government authorities to support EV charging adoption. Draft regulatory testimony, manage outside counsel, and collaborate with internal teams to translate policy outcomes into business operations.
Develop and implement EV charging hardware and infrastructure product strategies, including multi-year feature roadmaps and site standards. Coordinate cross-functional teams to deliver high-quality charging sites and optimize the overall customer experience.