The Partner Manager will lead the recruitment, onboarding, and growth of strategic partners across the EMEA region. This role involves managing executive relationships, negotiating contracts, and collaborating cross-functionally to drive mutual business growth.
The Channel Manager will develop and execute strategic alliance plans to drive revenue growth and expand market presence through GSI partnerships. They will lead joint go-to-market initiatives and cultivate executive-level relationships to ensure successful collaboration and pipeline generation.
The Managed Services Consultant supports customer accounts post-enablement by managing platform workflows, configuration, and operational momentum. They coordinate with cross-functional teams to resolve issues, ensure SLA compliance, and drive platform adoption and service quality.
Develop and execute comprehensive sales plans to achieve assigned quotas while acting as a trusted advisor to enterprise clients. Manage the full sales cycle, including prospecting, pipeline assessment, forecasting, and negotiating complex contract agreements.
The Technical Account Manager serves as a strategic advisor for top-tier global accounts, driving platform adoption and technical strategy. They are responsible for managing complex technical escalations and coordinating cross-functional teams to ensure measurable customer outcomes.
Own customer outcomes by ensuring enterprise clients maximize value and ROI from Cyara's AI-powered solutions. Manage the end-to-end customer journey, including executive business reviews, adoption plans, and identifying growth opportunities through upselling.
Design, implement, and optimize software solutions within the Cyara portfolio to meet market needs and functional criteria. Responsibilities include developing scalable systems architecture, mentoring junior engineers, and integrating AI-driven development workflows.
Develop and execute comprehensive territory and account plans to achieve sales quotas through net-new logo acquisition and existing account growth. Manage the full sales cycle from lead generation and value articulation to negotiation and closing high-value enterprise deals.
Own and scale the GTM technology infrastructure and Deal Operations function, focusing on strategic roadmap ownership and cross-functional alignment. Manage a team of Salesforce Administrators and a Deal Desk Analyst to ensure revenue efficiency and system scalability.
Lead pre-sales technical strategy by architecting tailored CX solutions and conducting discovery sessions to align Cyara's platform with customer needs. Partner with sales and cross-functional teams to deliver demonstrations, manage technical objections, and ensure smooth transitions to delivery.
Associate Project Managers work alongside Senior and Principal Project Managers, taking ownership of assigned project delivery from beginning to end with guidance. Key activities include managing and monitoring project deliverables, controlling progress against schedule and budget, and developing necessary project documentation and reporting.
The Senior Customer Success Manager will own customer outcomes, ensuring clients maximize value from Cyara's solutions by articulating measurable ROI to stakeholders and negotiating long-term renewals with revenue uplift. This role involves acting as a program manager throughout the customer journey, understanding pain points, building adoption plans, and serving as a technical bridge between various organizational levels.
