The Executive Director of Operations will oversee efficient service delivery across North American regions while implementing operating rhythms and process improvements. This role involves leading leadership teams, fostering a positive work environment, and ensuring business goals are met through data-driven decision-making.
Provide comprehensive travel services for VIP and executive clients, including complex domestic and international arrangements. Proactively manage travel itineraries, resolve service issues, and maintain strong collaborative relationships with clients and vendors.
Provide comprehensive travel services for business travelers, including booking air, ground transportation, and hotel accommodations. Maintain high customer satisfaction by resolving travel issues and adhering to corporate travel policies.
The After Hours Travel Advisor is responsible for arranging comprehensive travel services for business clients, including air, ground, and hotel bookings while adhering to corporate travel policies. They must monitor reservation queues, resolve travel-related issues, and maintain accurate passenger profiles to ensure high-quality service.
The Travel Advisor is responsible for arranging comprehensive travel services for business clients, including air, hotel, and ground transportation. They must ensure high customer satisfaction by providing consultative support, managing travel changes, and maintaining accurate reservation records.
The manager will lead the regional sales enablement strategy by equipping the sales team with methodologies, content, and technology to improve execution. They will also oversee performance measurement, coaching frameworks, and cross-functional collaboration to drive consistent seller behaviors and revenue outcomes.
The Senior Event Marketing Manager will develop and execute North American event marketing strategies to drive pipeline growth and customer engagement. This role involves managing end-to-end event delivery, including third-party sponsorships and field activations, while collaborating with Sales and Marketing teams to ensure integrated campaign alignment.
Provide comprehensive travel services for business travelers, including booking air, ground transportation, and hotel accommodations while adhering to travel policies. Maintain accurate reservation records, manage travel changes, and provide consultative support to ensure high customer satisfaction.
Provide comprehensive travel services for business travelers, including booking air, hotel, and ground transportation while adhering to company travel policies. Maintain reservation accuracy, resolve customer service issues, and utilize GDS tools to manage travel itineraries effectively.
Develop and manage executive, employee, and customer advocacy programs, while amplifying CTM’s content and expertise through social, digital, community, media, and industry channels. Build external relationships and visibility opportunities, then measure audience growth, engagement, referral traffic, mentions, and share of voice to improve reach and market influence.
Provide comprehensive travel services for VIP and executive-level clients, including air, ground, and hotel arrangements. Manage reservations, resolve service issues, and maintain strong collaborative relationships with clients and vendors.
Provide comprehensive travel services for business travelers, including booking air, hotel, and ground transportation while adhering to company policies. Monitor reservations, resolve customer issues, and maintain accurate passenger profiles to ensure high customer satisfaction.
Provide comprehensive travel services for business clients, including booking air, ground, and hotel accommodations while adhering to travel policies. Manage reservation quality control, resolve customer issues, and maintain accurate passenger profiles.
Provide comprehensive travel services for business travelers, including booking air, ground transportation, and hotel accommodations. Ensure adherence to travel policies, resolve customer issues, and maintain accurate reservation records using GDS tools.
Manage and scale an independent travel business by providing expert corporate or leisure travel services to clients. Utilize provided global tools, ticketing automation, and supplier relationships to deliver seamless travel solutions.
The Sr. Manager is responsible for the end-to-end implementation, management, and optimization of Strategic Meetings Management (SMM) client programs. This role oversees program design, technology configuration, stakeholder engagement, and data-driven performance reporting.
