Cloudbeds

Regional HR & People Operations Specialist

Cloudbeds · Full Time · 2 days ago

Cloudbeds

🌎 Canada, United Kingdom 💵 $65000 - $80000 per year ⭐ 2-5 yrs exp 💼 Recruitment

Provide operational HR support for the NORAM region, managing the employee lifecycle and serving as a primary contact for team members and managers. Coordinate leave administration, payroll readiness, and HRIS data integrity while partnering with HRBPs to execute regional people strategies.

APPLY

Global Benefits Specialist

Cloudbeds · Full Time · 2 days ago

Cloudbeds

🌎 Canada, United Kingdom 💵 $60000 - $85000 per year ⭐ 2-5 yrs exp 💼 Finance

Support and scale global benefits operations across multiple countries, including administration, leave coordination, and compliance. Partner with payroll, finance, and external vendors to ensure accurate benefits delivery for a distributed workforce.

APPLY

Onboarding Project Manager

Cloudbeds · Full Time · 8 days ago

Cloudbeds

🌎 France ⭐ 5-10 yrs exp 💼 Product

Lead complex onboarding projects for mid-market customers from contract signature through successful adoption and transition to Account Management. Partner cross-functionally to manage timelines, align stakeholders, and ensure customers realize value quickly from the platform.

APPLY

Onboarding Project Manager

Cloudbeds · Full Time · 8 days ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Product

Lead complex onboarding projects for mid-market customers from contract signature through successful adoption and transition to Account Management. Coordinate cross-functionally to manage timelines, mitigate risks, and ensure customers realize value quickly from the platform.

APPLY

Onboarding Project Manager

Cloudbeds · Full Time · 8 days ago

Cloudbeds

🌎 United Kingdom 💵 $70000 - $80000 per year ⭐ 5-10 yrs exp 💼 Product

Lead complex onboarding projects for mid-market customers from contract signature through successful adoption and transition to Account Management. Partner cross-functionally to manage timelines, align stakeholders, and ensure customers realize value quickly from the platform.

APPLY

Customer Growth Manager

Cloudbeds · Full Time · 9 days ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Marketing

Focus on increasing revenue through upselling and cross-selling to existing customers via outbound and product-led growth initiatives. Manage a high-quality customer pipeline and collaborate with onboarding and product teams to ensure smooth implementation.

APPLY

Onboarding Coach

Cloudbeds · Full Time · 14 days ago

Cloudbeds

🌎 Indonesia ⭐ 2-5 yrs exp 💼 Teaching

Facilitate client onboarding and training to ensure customers can effectively use the platform to improve their hospitality operations. Partner with Sales to drive retention and provide ongoing support via multiple communication channels.

APPLY

Manager, Customer Support

Cloudbeds · Full Time · 22 days ago

Cloudbeds

🌎 France ⭐ 2-5 yrs exp 💼 Support

Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.

APPLY

Senior Backend Software Engineer

Cloudbeds · Full Time · 22 days ago

Cloudbeds

🌎 United Kingdom 💵 $145K - $165K per year ⭐ 5-10 yrs exp 💼 Software Development

Develop and enhance backend products connecting the ecosystem to global distribution channels using PHP and microservices. Architect scalable, secure solutions for financial transactions and mentor team members through code reviews and pair programming.

APPLY

Account Management Team Lead - NORAM

Cloudbeds · Full Time · 23 days ago

Cloudbeds

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Lead and coach a team of Account Managers in North America to drive customer retention and professional growth. Monitor team KPIs and handle complex customer escalations while collaborating cross-functionally to improve the platform.

APPLY

Account Manager

Cloudbeds · Full Time · 23 days ago

Cloudbeds

🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Sales

Manage a high-value portfolio of hotel properties in North America as a trusted strategic partner. Drive customer success, retention, and growth through proactive account management and operational optimization.

APPLY

Regional Sales Manager

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Mexico ⭐ 5-10 yrs exp 💼 Sales

The Regional Sales Manager will lead and drive the LATAM sales team to exceed performance quotas while managing the full sales cycle. They are responsible for implementing sales plans, optimizing sales tactics, and ensuring high customer renewal rates.

APPLY

Onboarding Coach - Guest Experience

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Teaching

You will facilitate client onboarding, training, and ongoing support for the messaging platform while partnering with Sales to drive product adoption and retention. Additionally, you will resolve customer inquiries, troubleshoot issues, and share feedback with internal teams to improve product performance.

APPLY

Accounting Specialist - Philippines

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Philippines ⭐ 5-10 yrs exp 💼 Finance

You will guide North American hotel clients through end-to-end accounting configuration, including chart of accounts mapping, tax setup, and ERP integrations. Additionally, you will serve as a subject matter expert to troubleshoot accounting discrepancies and support financial workflows aligned with US GAAP standards.

APPLY

Accounting Specialist - Europe

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 France ⭐ 5-10 yrs exp 💼 Finance

You will guide European hotel clients through the full accounting onboarding process, including chart of accounts mapping, tax setup, and ERP integrations. Additionally, you will serve as a subject matter expert to troubleshoot accounting discrepancies and contribute to best-practice documentation for regional fiscal compliance.

APPLY

Accounting Specialist - LATAM

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Italy ⭐ 5-10 yrs exp 💼 Finance

You will guide Latin American hotel clients through the end-to-end configuration of financial and accounting systems, including tax setup and ERP integrations. Additionally, you will serve as a subject matter expert to troubleshoot accounting discrepancies and contribute to onboarding documentation.

APPLY

Strategic Account Manager

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Thailand ⭐ 5-10 yrs exp 💼 Sales

Manage a portfolio of high-value hotel clients in Thailand to drive product adoption, revenue growth, and customer retention. Act as a strategic advisor by conducting business reviews and providing tailored recommendations to optimize hotel operations and performance.

APPLY

Onboarding Coach

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Philippines ⭐ 2-5 yrs exp 💼 Teaching

The Onboarding Coach facilitates client training and system implementation to ensure customers successfully adopt the platform. They also partner with the sales team to drive retention and provide ongoing support to resolve customer inquiries.

APPLY

Onboarding Coach - Guest Experience

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Thailand ⭐ 2-5 yrs exp 💼 Teaching

You will facilitate client onboarding, training, and ongoing support for the messaging platform while partnering with Sales to drive product adoption and retention. Additionally, you will resolve customer inquiries, troubleshoot issues, and synthesize feedback to contribute to product improvements.

APPLY

Onboarding Coach - Guest Experience

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Philippines ⭐ 2-5 yrs exp 💼 Teaching

The Onboarding Coach will facilitate client implementation, training, and ongoing support for the messaging platform. They will also partner with Sales to drive product adoption, resolve customer inquiries, and gather feedback for product improvements.

APPLY

Onboarding Coach

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Thailand ⭐ 2-5 yrs exp 💼 Teaching

You will facilitate client onboarding and training while providing ongoing support to ensure product adoption and customer success. Additionally, you will partner with the sales team to drive retention and contribute to product improvements by sharing customer feedback.

APPLY

Customer Support Coach

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 France ⭐ 0-2 yrs exp 💼 Support

The Customer Support Coach will provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across multiple channels. They will also contribute to the creation of training materials and gather customer feedback to help shape future software releases.

APPLY

Account Manager

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 Thailand ⭐ 5-10 yrs exp 💼 Sales

The Account Manager will serve as a strategic partner for mid-market hotel properties in Thailand, managing relationships and driving product engagement. They are responsible for identifying upsell opportunities, minimizing churn, and providing expert guidance to ensure customer success.

APPLY

Regional Sales Manager

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Sales

The Regional Sales Manager will lead and expand group sales efforts within the EMEA market by developing regional strategies and managing a team of sales professionals. This role involves building strong client relationships, driving revenue growth, and collaborating with marketing to identify new business opportunities.

APPLY

Sales Director

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 Austria, Germany ⭐ 5-10 yrs exp 💼 Sales

As a Sales Director, you will build and execute a sales strategy targeting independent hotels and groups to drive revenue and expand Cloudbeds' presence. You will conduct virtual client presentations and represent Cloudbeds at industry events while cultivating strong post-sale relationships.

APPLY

Talent Partner

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Recruitment

The Talent Partner will manage the end-to-end recruitment process for business-facing roles, primarily focusing on growing the company across Latin America markets. This involves balancing high-volume hiring efficiency with strategic sourcing to secure candidates for roles spanning Customer Success, Onboarding, and Go-To-Market functions.

APPLY

Senior Talent Partner

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 United Kingdom 💵 $100K - $120K per year ⭐ 5-10 yrs exp 💼 Recruitment

The Senior Talent Partner will own the full-cycle hiring process primarily for Go-To-Market roles in North America, including Sales, Customer Growth, Sales Operations, and Sales Enablement. This role also requires running deep, competitor-focused sourcing campaigns to engage passive candidates and supporting Technology hiring when needed.

APPLY

Head of Communications

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 Canada, United Kingdom ⭐ 10+ yrs exp 💼 Marketing

The Head of Communications will own the global communications strategy, encompassing PR, thought leadership, and executive visibility to elevate Cloudbeds as a leading voice in hospitality technology. This involves defining industry positions, leading company announcements, acting as a spokesperson, and managing agency relationships.

APPLY

Sales Manager

Cloudbeds · · 3 months ago

Cloudbeds

🌎 Thailand ⭐ 2-5 yrs exp 💼 Sales

The Sales Executive will be responsible for expanding Cloudbeds' presence by identifying and acquiring new business opportunities within an assigned territory through proactive outreach, including high volumes of cold-calling. This role involves delivering impactful product demonstrations to showcase how industry-leading SaaS solutions transform hospitality businesses.

APPLY

Sales Director

Cloudbeds · · 3 months ago

Cloudbeds

🌎 Thailand ⭐ 5-10 yrs exp 💼 Sales

The Sales Director will drive high-value Annual Recurring Revenue (ARR) and expand the brand by leveraging their network within the mid-market hotel landscape, focusing on acquiring new clients. Key duties include building and executing a sales strategy targeting independent hotels, delivering sales forecasts, conducting client presentations, and representing the company at industry events.

APPLY

Sales Manager

Cloudbeds · · 3 months ago

Cloudbeds

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Sales

The Sales Manager will be responsible for identifying and acquiring new business opportunities by building strong relationships with prospects and demonstrating how Cloudbeds' SaaS solutions transform the hospitality space. This is a hunting role focused on proactive outreach, including high volumes of cold-calling, to drive new client acquisition within an assigned territory.

APPLY

Software Engineer - Payments

Cloudbeds · · 3 months ago

Cloudbeds

🌎 France, Italy, United Kingdom 💵 $115K - $140K per year ⭐ 2-5 yrs exp 💼 Software Development

The engineer will contribute to the infrastructure supporting billions in annual transaction volume, focusing on investigating and resolving issues across payment processing and reconciliation systems. Responsibilities also include improving test coverage, automation, and implementing fixes to maintain a high-reliability platform.

APPLY

Senior Fullstack Engineer

Cloudbeds · Full Time · 4 months ago

Cloudbeds

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

As a Senior Fullstack Engineer, you will develop and enhance products that connect Cloudbeds' ecosystem to major distribution channels. Your work will involve architecting scalable solutions and ensuring exceptional performance and security for the platform.

test-automation machine-learning php recruiting security architecture medical english docker react communication operations staffing hiring software-engineering

APPLY

Customer Support Coach

Cloudbeds · Full Time · 4 months ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Support

As a Customer Support Coach, you will advocate for customers by providing exceptional support and resolving inquiries across multiple channels. You will also create training materials and gather customer feedback to enhance the platform.

machine-learning recruiting customer-service media medical english customer-relationships communication feedback customer-support operations training staffing hiring

APPLY

Associate Website Designer

Cloudbeds · Full Time · 5 months ago

Cloudbeds

🌎 Philippines ⭐ 0-2 yrs exp 💼 Design

The Associate Website Designer will manage support tickets from live customers and assist in the onboarding process for new customers. They will communicate with customers to gather requirements and ensure timely completion of website builds.

machine-learning recruiting photoshop customer-service editing medical publishing communication customer-support operations onboarding staffing hiring web-design

APPLY

Website Onboarding Specialist

Cloudbeds · Full Time · 5 months ago

Cloudbeds

🌎 Philippines ⭐ 0-2 yrs exp 💼 Support

The Website Onboarding Specialist will manage website onboarding projects and create high-quality hospitality websites for customers. They will communicate with customers through various channels and collaborate with a team to ensure timely delivery.

machine-learning recruiting drupal wordpress photoshop css html customer-service medical account-management communication operations onboarding staffing hiring

APPLY

Manager, HRBP - Europe

Cloudbeds · Full Time · 5 months ago

Cloudbeds

🌎 Spain ⭐ 2-5 yrs exp 💼 Recruitment

The Manager, HRBP will serve as a strategic partner to senior leaders and support team members across Spain and the EMEA region. Responsibilities include managing regional compliance, shaping organizational effectiveness, and contributing to the global People strategy.

machine-learning recruiting medical workday communication microsoft-office operations staffing leadership hiring documentation compliance

APPLY

Regional Director of Customer Success - Thailand

Cloudbeds · Full Time · 6 months ago

Cloudbeds

🌎 Thailand ⭐ 10+ yrs exp 💼 Sales

You will lead team members across support, implementation, and account management to create a best-in-class customer experience in Thailand. You will be accountable for customer retention, reducing churn, and ensuring customer satisfaction.

machine-learning recruiting medical customer-experience english communication operations onboarding staffing leadership hiring

APPLY