Cloudbeds

Senior Backend Engineer

Cloudbeds · Full Time · 8 hours ago

Cloudbeds

🌎 United Kingdom 💵 $140K - $160K per year ⭐ 5-10 yrs exp 💼 Software Development

Implement new architectures and features for the Booking Engine to scale the platform toward a service-oriented architecture. Lead technical decisions, mentor team members, and ensure the performance and reliability of guest-facing reservation systems.

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Senior Frontend Engineer

Cloudbeds · Full Time · 8 hours ago

Cloudbeds

🌎 United Kingdom 💵 $140K - $160K per year ⭐ 5-10 yrs exp 💼 Software Development

Build and evolve the guest-facing booking experience using React and TypeScript to improve conversion and performance. Collaborate with product, design, and backend teams to ship polished features and mentor teammates through code reviews.

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GTM Recruiter - Mexico

Cloudbeds · Full Time · 9 hours ago

Cloudbeds

🌎 Mexico ⭐ 2-5 yrs exp 💼 Recruitment

Manage full-cycle recruitment for Go-To-Market roles across Mexico and the wider LATAM region, focusing on Sales, Operations, and Enablement. Partner with hiring managers to build targeted sourcing strategies and maintain clean data within the Greenhouse ATS.

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Manager, Customer Support - APAC

Cloudbeds · Full Time · 3 days ago

Cloudbeds

🌎 Australia, New Zealand ⭐ 2-5 yrs exp 💼 Support

Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers in the APAC region. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.

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Manager, Customer Support - LATAM

Cloudbeds · Full Time · 3 days ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Support

Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers in the LATAM region. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.

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Post Sales Ops Specialist

Cloudbeds · Full Time · 4 days ago

Cloudbeds

🌎 Denmark ⭐ 2-5 yrs exp 💼 Sales

Manage the transition of new customers from sales to onboarding to ensure rapid time-to-value and successful kickoff. Handle downgrade and cancellation requests to protect ARR through structured save motions and process improvements.

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Onboarding Coach - Guest Experience

Cloudbeds · Full Time · 11 days ago

Cloudbeds

🌎 Portugal ⭐ 2-5 yrs exp 💼 Teaching

Facilitate the implementation and tailoring of the Whistle messaging platform for hospitality clients to enhance guest engagement. Partner with Sales and Product teams to drive retention, demonstrate ROI, and share customer insights for product improvement.

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Global Director, Mid-Market Onboarding

Cloudbeds · Full Time · 11 days ago

Cloudbeds

🌎 Canada, France, United Kingdom 💵 $180K - $190K per year ⭐ 10+ yrs exp 💼 Others

Lead and scale the mid-market onboarding function, guiding customers from contract signature to go-live and transition to Account Management. Establish standardized frameworks, metrics, and staffing plans to ensure high deployment quality and customer satisfaction.

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Hypercare Representative (LATAM)

Cloudbeds · Full Time · 12 days ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Others

Act as a strategic operational partner during the critical post-go-live phase to ensure successful platform adoption for hoteliers. Manage high-priority ticket queues and provide real-time technical guidance to eliminate friction in the live environment.

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Hypercare Representative

Cloudbeds · Full Time · 12 days ago

Cloudbeds

🌎 Philippines ⭐ 2-5 yrs exp 💼 Others

Act as a strategic operational partner during the critical post-go-live phase to ensure successful platform adoption for hoteliers. Manage high-priority ticket queues and provide real-time technical guidance to eliminate friction in the live environment.

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Hypercare Representative

Cloudbeds · Full Time · 12 days ago

Cloudbeds

🌎 Portugal ⭐ 2-5 yrs exp 💼 Others

Act as a strategic operational partner during the critical post-go-live phase to ensure successful platform adoption for hoteliers. Manage high-priority ticket queues and provide real-time technical guidance to eliminate friction in the live environment.

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Account Manager

Cloudbeds · Full Time · 13 days ago

Cloudbeds

🌎 Thailand ⭐ 2-5 yrs exp 💼 Sales

Manage a customer portfolio valued between $500k and $1M to build strong relationships and minimize churn. Identify upsell opportunities and provide strategic guidance to help hospitality clients achieve their success outcomes.

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Director of Customer Support

Cloudbeds · Full Time · 17 days ago

Cloudbeds

🌎 United Kingdom 💵 $140K - $180K per year ⭐ 10+ yrs exp 💼 Support

Lead a global customer support organization to transform reactive support into proactive partnerships using AI and hospitality empathy. Accountable for queue health, resolution times, and the overall wellbeing of a distributed team of coaches and specialists.

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Senior Support Operations Manager

Cloudbeds · Full Time · 17 days ago

Cloudbeds

🌎 Canada, France, United Kingdom 💵 $140K - $170K per year ⭐ 5-10 yrs exp 💼 Support

Design and optimize the operational infrastructure, workflows, and AI tools for a global support organization. Own KPI reporting, workforce forecasting, and the administration of Zendesk to ensure scalable customer experiences.

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Principal ML Engineer

Cloudbeds · Full Time · 18 days ago

Cloudbeds

🌎 France ⭐ 5-10 yrs exp 💼 Software Development

Lead the end-to-end development of a revenue management application by building scalable ML systems and data pipelines. Collaborate with product and engineering teams to implement AI-powered pricing features that optimize revenue for lodging customers.

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Data Services Analyst

Cloudbeds · Full Time · 20 days ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Others

Orchestrate smooth data migrations for new clients transitioning historical data from legacy systems to Cloudbeds. Act as a reporting strategist to coach clients on leveraging reporting features to track KPIs and drive business decisions.

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Onboarding Coach

Cloudbeds · Full Time · 20 days ago

Cloudbeds

🌎 Indonesia ⭐ 2-5 yrs exp 💼 Teaching

Facilitate client onboarding and training to ensure customers can effectively use the Cloudbeds platform. Partner with Sales to drive retention and provide ongoing support to resolve customer inquiries across multiple channels.

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Onboarding Coach

Cloudbeds · Full Time · 20 days ago

Cloudbeds

🌎 Philippines ⭐ 2-5 yrs exp 💼 Teaching

Facilitate client onboarding and training to ensure customers can effectively use the Cloudbeds platform. Partner with Sales to drive retention and provide ongoing support via video, phone, and email.

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Onboarding Coach

Cloudbeds · Full Time · 22 days ago

Cloudbeds

🌎 Portugal ⭐ 2-5 yrs exp 💼 Teaching

Facilitate client onboarding and training to ensure customers can effectively use the Cloudbeds platform. Partner with Sales to drive retention and provide ongoing support via multiple communication channels.

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Sales Manager

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Mexico ⭐ 2-5 yrs exp 💼 Sales

Identify and acquire new business opportunities by hunting for new clients in the hospitality sector. Deliver impactful product demonstrations and build strong relationships with prospects to expand Cloudbeds' market presence.

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Data Services Analyst

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Thailand ⭐ 2-5 yrs exp 💼 Others

Orchestrate smooth data migrations for new clients transitioning historical data from legacy systems to Cloudbeds. Act as a reporting strategist to coach clients on leveraging reporting features to track KPIs and drive business decisions.

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Data Services Analyst

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Portugal ⭐ 2-5 yrs exp 💼 Others

Orchestrate smooth data migrations for new clients transitioning historical data from legacy systems to Cloudbeds. Act as a reporting strategist to coach clients on leveraging platform features to track KPIs and drive business decisions.

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Cloud Security Analyst

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 France ⭐ 5-10 yrs exp 💼 Software Development

Ensure the security and compliance of cloud systems and data by implementing security controls and monitoring tooling. Collaborate cross-functionally to embed security into CI/CD pipelines and manage vulnerability remediation.

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Regional HR & People Operations Specialist

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Canada, United Kingdom 💵 $65000 - $80000 per year ⭐ 2-5 yrs exp 💼 Recruitment

Provide operational HR support for the NORAM region, managing the employee lifecycle and serving as a primary contact for team members and managers. Coordinate leave administration, payroll readiness, and HRIS data integrity while partnering with HRBPs to execute regional people strategies.

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Global Benefits Specialist

Cloudbeds · Full Time · a month ago

Cloudbeds

🌎 Canada, United Kingdom 💵 $60000 - $85000 per year ⭐ 2-5 yrs exp 💼 Finance

Support and scale global benefits operations across multiple countries, including administration, leave coordination, and compliance. Partner with payroll, finance, and external vendors to ensure accurate benefits delivery for a distributed workforce.

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Onboarding Project Manager

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 France ⭐ 5-10 yrs exp 💼 Product

Lead complex onboarding projects for mid-market customers from contract signature through successful adoption and transition to Account Management. Partner cross-functionally to manage timelines, align stakeholders, and ensure customers realize value quickly from the platform.

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Onboarding Project Manager

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Product

Lead complex onboarding projects for mid-market customers from contract signature through successful adoption and transition to Account Management. Coordinate cross-functionally to manage timelines, mitigate risks, and ensure customers realize value quickly from the platform.

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Onboarding Project Manager

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 United Kingdom 💵 $70000 - $80000 per year ⭐ 5-10 yrs exp 💼 Product

Lead complex onboarding projects for mid-market customers from contract signature through successful adoption and transition to Account Management. Partner cross-functionally to manage timelines, align stakeholders, and ensure customers realize value quickly from the platform.

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Manager, Customer Support

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 France ⭐ 2-5 yrs exp 💼 Support

Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.

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Account Management Team Lead - NORAM

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Lead and coach a team of Account Managers in North America to drive customer retention and professional growth. Monitor team KPIs and handle complex customer escalations while collaborating cross-functionally to improve the platform.

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Regional Sales Manager

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 Mexico ⭐ 5-10 yrs exp 💼 Sales

The Regional Sales Manager will lead and drive the LATAM sales team to exceed performance quotas while managing the full sales cycle. They are responsible for implementing sales plans, optimizing sales tactics, and ensuring high customer renewal rates.

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Accounting Specialist - Europe

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 France ⭐ 5-10 yrs exp 💼 Finance

You will guide European hotel clients through the full accounting onboarding process, including chart of accounts mapping, tax setup, and ERP integrations. Additionally, you will serve as a subject matter expert to troubleshoot accounting discrepancies and contribute to best-practice documentation for regional fiscal compliance.

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Accounting Specialist - LATAM

Cloudbeds · Full Time · 2 months ago

Cloudbeds

🌎 Italy ⭐ 5-10 yrs exp 💼 Finance

You will guide Latin American hotel clients through the end-to-end configuration of financial and accounting systems, including tax setup and ERP integrations. Additionally, you will serve as a subject matter expert to troubleshoot accounting discrepancies and contribute to onboarding documentation.

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Strategic Account Manager

Cloudbeds · Full Time · 3 months ago

Cloudbeds

🌎 Thailand ⭐ 5-10 yrs exp 💼 Sales

Manage a portfolio of high-value hotel clients in Thailand to drive product adoption, revenue growth, and customer retention. Act as a strategic advisor by conducting business reviews and providing tailored recommendations to optimize hotel operations and performance.

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Sales Director

Cloudbeds · Full Time · 3 months ago

Cloudbeds

🌎 Austria, Germany ⭐ 5-10 yrs exp 💼 Sales

As a Sales Director, you will build and execute a sales strategy targeting independent hotels and groups to drive revenue and expand Cloudbeds' presence. You will conduct virtual client presentations and represent Cloudbeds at industry events while cultivating strong post-sale relationships.

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Senior Talent Partner

Cloudbeds · Full Time · 4 months ago

Cloudbeds

🌎 United Kingdom 💵 $100K - $120K per year ⭐ 5-10 yrs exp 💼 Recruitment

The Senior Talent Partner will own the full-cycle hiring process primarily for Go-To-Market roles in North America, including Sales, Customer Growth, Sales Operations, and Sales Enablement. This role also requires running deep, competitor-focused sourcing campaigns to engage passive candidates and supporting Technology hiring when needed.

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Head of Communications

Cloudbeds · Full Time · 4 months ago

Cloudbeds

🌎 Canada, United Kingdom ⭐ 10+ yrs exp 💼 Marketing

The Head of Communications will own the global communications strategy, encompassing PR, thought leadership, and executive visibility to elevate Cloudbeds as a leading voice in hospitality technology. This involves defining industry positions, leading company announcements, acting as a spokesperson, and managing agency relationships.

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Sales Manager

Cloudbeds · · 4 months ago

Cloudbeds

🌎 Thailand ⭐ 2-5 yrs exp 💼 Sales

The Sales Executive will be responsible for expanding Cloudbeds' presence by identifying and acquiring new business opportunities within an assigned territory through proactive outreach, including high volumes of cold-calling. This role involves delivering impactful product demonstrations to showcase how industry-leading SaaS solutions transform hospitality businesses.

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Sales Director

Cloudbeds · · 5 months ago

Cloudbeds

🌎 Thailand ⭐ 5-10 yrs exp 💼 Sales

The Sales Director will drive high-value Annual Recurring Revenue (ARR) and expand the brand by leveraging their network within the mid-market hotel landscape, focusing on acquiring new clients. Key duties include building and executing a sales strategy targeting independent hotels, delivering sales forecasts, conducting client presentations, and representing the company at industry events.

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Sales Manager

Cloudbeds · · 5 months ago

Cloudbeds

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Sales

The Sales Manager will be responsible for identifying and acquiring new business opportunities by building strong relationships with prospects and demonstrating how Cloudbeds' SaaS solutions transform the hospitality space. This is a hunting role focused on proactive outreach, including high volumes of cold-calling, to drive new client acquisition within an assigned territory.

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Senior Fullstack Engineer

Cloudbeds · Full Time · 5 months ago

Cloudbeds

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

As a Senior Fullstack Engineer, you will develop and enhance products that connect Cloudbeds' ecosystem to major distribution channels. Your work will involve architecting scalable solutions and ensuring exceptional performance and security for the platform.

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Customer Support Coach

Cloudbeds · Full Time · 5 months ago

Cloudbeds

🌎 Italy ⭐ 2-5 yrs exp 💼 Support

As a Customer Support Coach, you will advocate for customers by providing exceptional support and resolving inquiries across multiple channels. You will also create training materials and gather customer feedback to enhance the platform.

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Regional Director of Customer Success - Thailand

Cloudbeds · Full Time · 7 months ago

Cloudbeds

🌎 Thailand ⭐ 10+ yrs exp 💼 Sales

You will lead team members across support, implementation, and account management to create a best-in-class customer experience in Thailand. You will be accountable for customer retention, reducing churn, and ensuring customer satisfaction.

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