Claravine

The Customer Success Manager ensures enterprise customers realize measurable value from The Data Standards Cloud and drives long-term partnership growth. This includes guiding customers through onboarding, managing account health, and identifying expansion opportunities.

Own the product roadmap for a significant feature set and drive feature adoption through stakeholder collaboration. Define product requirements and conduct internal and customer enablement training and documentation.

The role involves owning and evolving the design system to ensure visual consistency and scalability across web applications. The designer will lead the creation of intuitive interfaces and use AI tools to optimize design workflows and user experiences.

Lead the core People function by managing full-cycle recruiting across technical and operational roles. Oversee HR operations including onboarding, performance reviews, compliance, and employee experience initiatives.