The Country Manager will lead local marketing and commercial strategies to drive brand growth and customer acquisition in the New Zealand online gaming market. They are responsible for managing budgets, optimizing performance metrics, and ensuring all activities comply with local regulatory standards.
Support German-speaking customers via phone and email while resolving billing, technical, and product-related inquiries. Identify sales and cross-selling opportunities while maintaining accurate documentation and adhering to quality and safety procedures.
The representative will support clients with trading accounts, platforms, and day-to-day enquiries via email, phone, and internal channels. They will also troubleshoot technical issues, manage complaints, and assist with marketing translations and events.
The Senior Lifecycle Marketing Manager will own the end-to-end CRM strategy to drive conversion, retention, and lifetime value. They will collaborate with cross-functional teams to execute data-driven campaigns across email, push, and in-app channels.
The role involves managing and scaling high-velocity paid acquisition campaigns across multiple channels to optimize CAC and ROAS. You will also lead creative briefings, analyze performance data, and develop automation playbooks to drive user growth.
Support the scaling of paid acquisition channels by managing daily campaigns across platforms like Meta, TikTok, and Google. Analyze performance metrics and collaborate with teams to optimize creative assets and landing pages.
