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Support German-speaking customers via phone and email while resolving billing, technical, and product-related inquiries. Identify sales and cross-selling opportunities while maintaining accurate documentation and adhering to quality and safety procedures.
Looking for a remote sales opportunity where your German language skills can directly impact your earnings?
Join an international team supporting German-speaking customers while combining customer service, problem-solving, and sales.
What you’ll do:
• Support German-speaking customers via phone and email
• Resolve billing, technical, and product-related enquiries
• Handle complaints professionally and document customer interactions accurately
• Identify sales and cross-selling opportunities during customer conversations
• Maintain strong product knowledge and follow quality, GDPR, and safety procedures
• Escalate complex or regulatory issues when required
• Share customer insights to help improve products and processes
What you bring:
✅ German C1 + English B1
✅ Strong communication and problem-solving skills
✅ Customer service, sales, technical support, or call centre experience is a plus — but not required
✅ Comfortable working with digital customer service systems
✅ EU citizenship or eligibility to work in Bulgaria
💰 Base salary + performance bonus + uncapped sales bonus
🎁 Signing bonus + meal allowance + health insurance
🏠 Remote work after onboarding
✈️ Relocation support available for eligible EU candidates
📍 Remote | Varna, Bulgaria
💼 Full-time
🚀 German speakers — turn your communication skills into earning potential.
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