Cable ONE

Outbound Business Account Representative

Cable ONE · Full Time · a day ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

The Outbound Business Account Representative is responsible for making outbound calls to potential business customers and upselling services to existing clients. They must maintain accurate customer data in Salesforce and provide high-level customer service to ensure client satisfaction.

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Service Delivery Fulfillment Specialist l

Cable ONE · Full Time · 5 days ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The Service Delivery Fulfillment Specialist manages the post-sale order entry process, including verifying order accuracy and coordinating with customers and internal teams. They are responsible for scheduling installations, creating service tickets, and ensuring high levels of customer satisfaction throughout the fulfillment lifecycle.

insurance customer-service customer-relationship

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Service Delivery Fulfillment Specialist l

Cable ONE · Full Time · 5 days ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The Service Delivery Fulfillment Specialist manages post-sale order entry, including HSD, video, and telephone lines, while ensuring accuracy and quality assurance. They facilitate communication between customers and sales teams, manage project escalations, and maintain detailed records in CRM tools.

insurance customer-service customer-relationship

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Manager, Customer Care & Sales Advisor

Cable ONE · Full Time · 7 days ago

Cable ONE

🌎 Bermuda, United States ⭐ 2-5 yrs exp 💼 Sales

The manager oversees daily operations, including staffing, budgeting, and performance management to ensure high-quality customer service and sales goals. They also coach and develop associates using established models while fostering an inclusive and growth-oriented team culture.

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Manager, Customer Retention

Cable ONE · Full Time · 9 days ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Others

The Manager, Customer Retention develops and executes strategies to reduce churn and improve customer loyalty and lifetime value. This role leads day-to-day retention operations, analyzes customer behavior data, and partners with cross-functional teams to implement retention programs.

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Manager, Pricing Analytics

Cable ONE · Full Time · 12 days ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

The role provides targeted pricing guidance and implements monetization strategies to achieve sales and revenue objectives. It involves developing forward-looking business cases, revenue models, and collaborating with cross-functional teams on pricing algorithms.

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High Speed Data (HSD) Sr. Systems Engineer (Remote)

Cable ONE · Full Time · 12 days ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Responsible for deploying, upgrading, and maintaining High-Speed Data infrastructure, including core platforms like DNS, DHCP, and DOCSIS. The role blends day-to-day administration and troubleshooting with project-based design and automation of network technologies.

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High Speed Data (HSD) Systems Engineer (Remote)

Cable ONE · Full Time · 12 days ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

Deploy, upgrade, and maintain High-Speed Data infrastructure including DNS, DHCP, and DOCSIS provisioning platforms. Automate system tasks using Python and Ansible while ensuring high availability and security compliance.

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Vice President, Customer Retention & Lifecycle Management

Cable ONE · Full Time · 13 days ago

Cable ONE

🌎 United States ⭐ 10+ yrs exp 💼 Others

Lead the strategy and execution of customer retention, churn reduction, and lifecycle engagement for residential internet customers. Partner across departments to build data-driven programs that increase customer lifetime value and strengthen long-term loyalty.

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Supervisor, Customer Care and Sales Advisor

Cable ONE · Full Time · 15 days ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Oversee the daily operations of the Customer Care and Sales Advisor team to ensure high-quality service and sales success. Lead and develop advisors through coaching, performance management, and the resolution of escalated customer concerns.

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Manager, Customer Experience Technology

Cable ONE · Full Time · 18 days ago

Cable ONE

🌎 United States ⭐ 10+ yrs exp 💼 Support

Acts as the Business Owner for customer- and associate-facing technology platforms to ensure optimal business outcomes and user experiences. Collaborates with technical and operational teams to define requirements, manage roadmaps, and oversee platform governance.

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Customer Care and Sales Specialist I - Business

Cable ONE · Full Time · 20 days ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

Serve as a consultative expert for business customers by resolving inquiries, escalations, and billing issues. Proactively identify opportunities to upsell and cross-sell tailored solutions to meet customer business needs.

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Bulk Sales Support Specilaist

Cable ONE · Full Time · 21 days ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Provide dedicated customer service support for bulk multi-dwelling unit (MDU) communities, including account setup, billing research, and service coordination. Act as the primary contact for residents and property partners to resolve issues and ensure a positive customer experience.

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Customer Care and Sales Advisor - I

Cable ONE · Full Time · 22 days ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

The role involves handling inbound customer inquiries to resolve billing issues, schedule services, and manage product changes. Additionally, the advisor focuses on customer retention by identifying needs and upselling appropriate products and services.

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Digital Product Owner

Cable ONE · Full Time · 25 days ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Product

Manage an agile backlog and prioritize projects to optimize the B2C ecommerce buy flow and conversion rates. Collaborate with cross-functional teams to translate business requirements into actionable user stories and track deliverables.

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Senior Manager, Sales Operations & Support – Residential Sales

Cable ONE · Full Time · a month ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Sales

Lead the operational strategy and infrastructure for residential sales channels, including Door-to-Door, MDU, and Retail. Oversee sales support processes, commission administration, and executive reporting to drive productivity and efficiency.

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Software Development Manager

Cable ONE · Full Time · a month ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Lead and mentor a cross-functional team of engineers and designers to deliver digital products through the full software development lifecycle. Balance technical oversight and architectural review with people management and strategic collaboration with business stakeholders.

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Supervisor, Customer Service (Retail)

Cable ONE · Full Time · a month ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Oversee the daily operations of the Customer Care and Sales Advisor team to ensure high-quality service and retention. Lead team development through coaching, performance monitoring, and resolving escalated customer concerns.

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Technical Care Specialist II - Business

Cable ONE · Full Time · a month ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Serve as the primary contact for business enterprise customers, handling inquiries via phone, email, and chat. Responsibilities include resolving billing discrepancies, managing post-installation service changes, and providing feedback to leadership.

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Customer Care Specialist I - Business

Cable ONE · Full Time · 2 months ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Serve as a consultative sales and service expert for business customers by resolving inquiries, escalations, and billing issues. Proactively identify opportunities to upsell and cross-sell tailored solutions to align with customer business needs.

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Remote Customer Care and Sales Advisor

Cable ONE · Full Time · 2 months ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

Provide customer support by resolving billing issues, scheduling services, and managing product changes. Focus on customer retention and sales by identifying needs and upselling appropriate services to maintain relationships.

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CAD Designer I

Cable ONE · Full Time · 2 months ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Design

Designs and coordinates plotting and mapping for hybrid fiber-coax and fiber optic networks using CAD or GIS software. Collaborates with Technical Operations and Construction to create accurate network maps and detailed electronic construction prints.

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Business Retention Representative (RBAR)

Cable ONE · Full Time · 3 months ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Responsible for retaining business customers who wish to disconnect services by demonstrating value and resolving concerns. Tasks include renewing contracts, up-selling Sparklight products, and collaborating with other departments to ensure customer satisfaction.

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