Cable ONE

Supervisor, Technical Care - Res/Bus

Cable ONE · Full Time · 9 hours ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Lead daily operations of Technical Care Center associates to ensure professional and efficient resolution of customer inquiries. Responsible for coaching team members, monitoring performance metrics, and managing customer escalations to improve service quality.

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Technical Care Specialist II - Business

Cable ONE · Full Time · 9 hours ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Serve as the primary contact for business enterprise customers, handling inquiries via phone, email, and chat. Responsibilities include resolving billing discrepancies, managing post-installation service changes, and providing feedback to leadership.

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Business Inside Sales Manager

Cable ONE · Full Time · 14 hours ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Sales

Lead and manage a team of Business Inside Sales associates to exceed revenue targets and sales goals. Coach team members on sales techniques and monitor key performance metrics to drive overall business growth.

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Digital Product Owner

Cable ONE · Full Time · 5 days ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Product

Manage an agile backlog and prioritize projects based on business needs and stakeholder feedback. Focus on optimizing UX/UI bottlenecks and lead conversions while coordinating between developers and senior management.

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Customer Care and Sales Advisor I

Cable ONE · Full Time · 6 days ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

Provide customer support by handling billing inquiries, scheduling services, and resolving technical issues. Focus on customer retention by matching client needs with appropriate products and services to drive sales goals.

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Supervisor, Customer Care & Sales (Remote)

Cable ONE · Full Time · 6 days ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Oversee the daily operations of the Customer Care and Sales Advisor team to ensure high-quality service and retention. Lead team development through coaching, performance monitoring, and resolving escalated customer concerns.

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Manager, Customer Retention

Cable ONE · Full Time · 12 days ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Others

Develop and execute strategies to reduce customer churn and improve long-term customer lifetime value. Lead day-to-day retention operations and collaborate with cross-functional teams to implement loyalty programs.

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Manager, Customer Care & Sales Advisor

Cable ONE · Full Time · 13 days ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Oversee the customer care and sales team by monitoring performance data, managing budgets, and coaching associates using the GROW model. Drive a frictionless customer experience through call reviews and collaborate with leadership to implement operational improvements.

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Director Field Operations

Cable ONE · Full Time · 13 days ago

Cable ONE

🌎 United States ⭐ 10+ yrs exp 💼 Others

Provides leadership and oversight for the Field Operations group to ensure exemplary customer service in installation, maintenance, and support. Monitors performance metrics and drives continuous improvement of customer engagement practices across major geographies.

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Customer Care Specialist I - Business

Cable ONE · Full Time · 15 days ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Serve as a consultative sales and service expert for business customers by resolving inquiries, escalations, and billing issues. Proactively identify opportunities to upsell and cross-sell tailored solutions to align with customer business needs.

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Service Delivery Fulfillment Specialist l

Cable ONE · Full Time · 19 days ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Manage the post-sale order entry process for business services, including scheduling installations and verifying data accuracy. Facilitate communication between customers, sales representatives, and technical teams to ensure customer satisfaction.

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Dispatch Specialist

Cable ONE · Full Time · 20 days ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Dispatch Specialist provides support to field technicians regarding work order modifications and customer account requests. They monitor technician routes and manage ticket requests to maximize the efficiency of the field workforce.

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Director, Mobile & Converged Services

Cable ONE · Full Time · 22 days ago

Cable ONE

🌎 United States ⭐ 5-10 yrs exp 💼 Others

Lead the end-to-end product roadmap for Sparklight Mobile and develop converged offers bundling mobile with broadband and streaming services. Manage commercial relationships with MVNE and carrier partners while optimizing key performance indicators like attach rates and churn.

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Remote Customer Care and Sales Advisor

Cable ONE · Full Time · a month ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

Provide customer support by resolving billing issues, scheduling services, and managing product changes. Focus on customer retention and sales by identifying needs and upselling appropriate services to maintain relationships.

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CAD Designer I

Cable ONE · Full Time · a month ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Design

Designs and coordinates plotting and mapping for hybrid fiber-coax and fiber optic networks using CAD or GIS software. Collaborates with Technical Operations and Construction to create accurate network maps and detailed electronic construction prints.

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Channel Partner Sales Engineer

Cable ONE · Full Time · a month ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

Acts as a technical subject-matter expert to design tailored telecom solutions and support the closing of strategic opportunities through channel partners. Responsible for partner enablement through training, product demonstrations, and the development of scalable technical resources.

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Business Retention Representative (RBAR)

Cable ONE · Full Time · a month ago

Cable ONE

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Responsible for retaining business customers who wish to disconnect services by demonstrating value and resolving concerns. Tasks include renewing contracts, up-selling Sparklight products, and collaborating with other departments to ensure customer satisfaction.

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Channel Partner Specialist

Cable ONE · Full Time · 2 months ago

Cable ONE

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Channel Partner Specialist supports the growth of the Partner Solutions Program by managing order lifecycles and providing administrative support to channel partners. This role also involves maintaining accurate records in Salesforce, generating sales reports, and coordinating with internal teams to ensure seamless partner experiences.

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