The Bond & Billing Clerk is responsible for collecting and entering accurate data into company databases while maintaining customs account information. They provide high-level customer service by addressing inquiries and resolving issues promptly for clients and vendors.
The role involves managing documentation, monitoring customs releases for imports and exports, and ensuring compliance with Mexican customs regulations. The representative will provide high-level customer service, coordinate shipments across various transport modes, and prepare detailed operational reports.
Lead the HR department’s policies, programs, and staff, ensuring legal compliance and alignment with company strategy across Canada, the United States, and Mexico. Partner with senior leaders on staffing and talent initiatives, oversee performance and culture programs, develop HR talent, and monitor KPIs and service quality.
The Client Support Specialist serves as the primary point of contact for client inquiries and ensures the resolution of complex issues. They are responsible for maintaining strong client relationships, coordinating service delivery, and managing accurate client records within the CRM system.
This role involves coordinating customs documentation and ensuring freight is cleared in accordance with the Canada Customs Act. The specialist will also provide high-level customer service and resolve clearance issues to ensure efficient delivery.
The Business Analyst is responsible for managing requirements, testing, and documentation for client and business unit projects. They facilitate discovery meetings, ensure quality standards in JIRA, and support end-user training and adoption.
The Cybersecurity Engineer will design, implement, and maintain security measures to protect IT environments while leading incident response and root cause analysis. They will also manage security tools, ensure compliance with ISO 27001 standards, and promote a security-conscious culture across the organization.
This position is responsible for coordinating and auditing import documentation to ensure accuracy and compliance with US Federal Code of Regulations. The specialist will also assist in maintaining client databases, reviewing trade program eligibility, and supporting the operations team with training and reporting.
The manager is responsible for the operational management and service delivery of strategic freight forwarding accounts, acting as the primary customer contact. They oversee international ocean freight operations, lead team members, and ensure service commitments and operational efficiency are met.
The manager is responsible for the operational management and service delivery of strategic freight forwarding accounts, acting as the primary customer contact. They oversee international ocean freight operations, lead team members, and ensure service commitments and operational requirements are met.
Lead requirements discovery and documentation, maintain traceability in JIRA, and plan and conduct testing, UAT, and defect remediation for client and business projects. Support implementation through end-user training, knowledge sharing, process improvement, and practical adoption of AI tools.
The CIO is responsible for leading the organization's technology and cybersecurity strategy while overseeing software development and modernization objectives. This role involves collaborating with senior leadership to execute business strategies and managing departmental KPIs to ensure scalable, high-performing solutions.
The National Account Manager is responsible for managing strategic accounts, maximizing sales opportunities, and building long-term relationships to achieve business goals. They act as the primary point of contact and client advocate, coordinating with internal teams to ensure seamless service delivery and client satisfaction.
The Infrastructure Analyst will manage network administration, including architecture, security, and performance monitoring across LAN, WAN, and hybrid cloud environments. Additionally, the role involves supporting Windows Server, virtualization platforms, and enterprise systems while collaborating on IT infrastructure projects.
This role involves collaborating with the IT team to develop and enhance system functionality while performing CCApp UAT testing. Additionally, the specialist will manage database integrity, perform operational reporting, and assist in creating post-entry audit processes.
The specialist is responsible for performing HTS and ECCN tariff classification determinations and managing compliance projects for major clients. They will also assist with antidumping and countervailing duty assessments while maintaining database integrity and providing exceptional customer support.
The Project Manager is responsible for building and managing project schedules while ensuring alignment with the SDLC and project milestones. They will cultivate relationships with stakeholders, manage project dependencies, and oversee end-to-end processes including planning and documentation.
Responsible for preparing customs documentation, completing entries, and coordinating the customs release for imported goods. The role involves conducting tariff research and providing high-level customer support to resolve clearance issues.
Design, develop, and maintain enterprise-grade business applications using modern cloud and web technologies. Collaborate cross-functionally to translate business requirements into technical solutions while applying Agile best practices.
